The Social Hub Bologna
فنادق بالقرب من The Social Hub Bologna
via Stay22عن هذا المكان The Social Hub Bologna
نصائح من الداخل
لا توجد نصائح بعد — كن أول من يشارك سراً محلياً!
مراجعات المجتمع
اكتب مراجعةتقييمات Google
موثّق من Googleبناءً على 1,931 مراجعة على Google.
Very very beautiful authentic
Overall, a positive experience, so I'd stay here again. The rooms could be improved in terms of furnishings and paintwork. When we entered the room, there was a rather unpleasant odor that I couldn't identify. In this regard, I think rooms should be free of strange odors or have a pleasant scent to enhance the feeling of freshness and cleanliness. As for the service, everyone was very kind and welcoming. The pool was a real help in that scorching heat. There's a bar next to the pool where you can order a drink and stay until late.
I rarely leave negative reviews, but our experience at The Social Hub Bologna was disappointing from start to finish. If you’re looking for a lively party hotel, this may be the place for you. However, if you’re traveling with family, I would strongly recommend looking elsewhere. The pool area felt more like a party venue than a hotel amenity, with very little supervision despite large crowds and alcohol being served throughout the day. What concerned me most was the unsafe bar service. Guests were routinely given glass bottles and drinking glasses to take into the pool area. It was only a matter of time before an accident happened. Unfortunately, my daughter cut her foot on broken glass by the pool. What should have been treated as a serious safety incident was met with an alarming lack of urgency and concern from most of the staff. The response left us feeling like our daughter’s injury was an inconvenience rather than a guest safety issue. To make matters worse, the hotel’s attempt to resolve the situation was to offer us a couple of drink vouchers. Given that the incident was directly related to alcohol being served in glass around the pool, this felt completely inappropriate and honestly like a slap in the face. The hotel also appeared to be understaffed. The pool area clearly needed more supervision, and there simply weren’t enough staff members available to manage guest safety or respond appropriately when incidents occurred. The one exception was Matteo, who was the only staff member to show genuine compassion and professionalism. He took the time to listen, showed empathy for what had happened, and made us feel like someone actually cared. Without Matteo, this review would have been even more negative. Finally, our checkout experience added unnecessary frustration. We were told we had not paid the city tax, despite having already paid it. Even after providing proof of payment, staff continued to insist that we hadn’t paid. No guest should have to argue over a charge they can clearly demonstrate has already been settled. Overall, this was an extremely disappointing stay. There are serious safety issues that need to be addressed, particularly around the use of glassware in the pool area, the lack of supervision, and the need for additional staff. Until those issues are resolved, I would not recommend The Social Hub Bologna to families or anyone expecting a safe and well-managed hotel experience.
Excellent service and good vibes.
Great hotel with a fantastic gym and nice outdoor pool. Typical expensive concept hotel with a posh wibe. Extreemely difficult to check in online if you are travelling as a family.
اكتب مراجعة
شارك تجربتك لمساعدة مسافري مجتمع الميم+ الآخرين
سجّل الدخول لكتابة مراجعة
تجاربك تساعد المجتمع في إيجاد أماكن رائعة لمجتمع الميم+.
سجّل الدخول للمراجعة