Hotel Ritual Sireno – Adults Only

Cockroaches in the room

Horrible

Part of the Ritual group this is centrally located for the beach and nightlife the rooftop bar, sunbathing and pool are great the menu del dia is excellent as well as breakfast. The staff are very friendly and helpful

The location is absolutely top-notch. The 24/7 service via WhatsApp is nice and friendly. The beds are very comfortable, but I was disappointed with the finish of the room (paint, flooring, mirrors, and lighting). The floor was also dusty.

The Hotel is in a convient location and clean with good air-conditioning. However there is only self check in with o human interaction so if you have a problem you are out of luck. We had booked the same day as check in and somehow we the charge went thru twice on my bank account for two rooms. We immediately caught the error and they told us too bad. Horrible customer service..We had a dinner reservation and it took us over two ours to get our food after placing the order. Never again. Stay far away from this hotel.

I'm sharing my experience at the restaurant. We were a group of 20 people, we ordered a €15 set menu (drinks not included). The food was good and well presented, but the service was a bit confused with the drinks and dishes. The restaurant is on the top floor with a view.

Aroa, Yodie, and Rocio were super friendly, the menu was amazing with several incredible dishes to choose from, the place was spectacular, and the service was exquisite. Highly recommended.

We tried the set menu and it was much better than we expected. We'll be back! 🏳️‍🌈

Everything was great!!!! Silvia and her team are lovely and they cook wonderfully ❤️

A very disappointing experience. I do not recommend this hotel, especially to people traveling by car. I made the reservation in a hurry, thinking I was booking another Ritual hotel in Torremolinos. Upon arrival, I realized that this hotel is located in an area with virtually no easy access by car. There is no parking, no safe place to stop, no space to get out of the car or unload luggage. I couldn't find any available street parking either, and the nearby parking garages were full. The situation was very stressful, as I spent a lot of time driving around trying to find a solution. Even stopping temporarily near the hotel was a problem. Furthermore, upon arrival, there was no one available at reception to help me or offer any explanation. For a guest arriving with a car and luggage, this is completely unacceptable. The hotel gives a very poor impression in terms of organization and customer service. The lack of parking, the inability to stop near the hotel, the lack of help at reception, and the absence of solutions meant the experience started off as a problem, not a pleasant stay. I didn't use the accommodation and requested a cancellation with a refund. In my opinion, the hotel should make it much clearer that this accommodation can be very problematic for people arriving by car. A very negative experience. I don't recommend it, especially if you're traveling by car.

I stayed at the Hotel Sireno in Torremolinos with fairly high expectations, especially because the property, at first glance, gives the impression of having been recently opened. The common areas, modern design, and some technological details, such as the digital room locks, suggest a brand-new hotel. In reality, however, behind this modern appearance, several aspects emerge that tell a different story. One of the main limitations is the lack of a 24-hour reception. Much of the management appears to be automated, and this can work well when everything is running smoothly, but when you need immediate assistance, you feel the lack of a fixed point of contact. During my stay, I encountered several receptionists, and I must say they were always kind and helpful, but their presence is inconsistent, which can cause some inconvenience. The rooms are basic, very simply furnished, and lack any particular amenities that make them memorable. Overall cleanliness was quite good, but some details clash with the modern image the hotel aims to convey. For example, I found towels with small holes, and the bathroom, while functional, is quite small and shows obvious signs of age. The fixtures and some finishes appear dated, and maintenance could definitely be improved. Breakfast deserves a special mention, as it is probably one of the hotel's strong points. The €14 price tag might seem high at first glance, but the quality of the products offered is good, and the dining room staff stands out for their friendliness, professionalism, and attentiveness to guests. The chefs also deserve a special mention for the quality of their preparations and the care with which they manage the service. The terrace area with the pool is also very pleasant. It isn't particularly large, but it is intimate, well-organized, and offers a pleasant environment in which to relax after a day spent on the beach and exploring. Unfortunately, the same cannot be said for some interior spaces. The breakfast room is often excessively warm, especially on the hottest days, and the small theater room was almost impossible for me to use due to the extremely high temperatures. At times, the heat can negatively impact the overall comfort of the stay. The location, however, is undoubtedly one of the hotel's greatest strengths. The hotel is located in a very central area of ​​Torremolinos, overlooking a busy pedestrian street and close to a large square. Furthermore, its proximity to the train stations and major transport links makes getting around particularly easy, both for those visiting the city and those wishing to explore other destinations on the Costa del Sol. In conclusion, the Hotel Sireno is a property that initially strikes with its modern appearance and some technological solutions, but it also presents several contradictions. The excellent location, the good breakfast, and the friendly staff are very positive aspects. On the other hand, the lack of a stable reception, the rather spartan rooms, some maintenance issues, and the excessive heat in some common areas prevent a fully satisfying experience. Overall, it is a decent hotel for those seeking central and practical accommodation, but there is room for improvement to achieve a higher level of quality.