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At The Passage hotel, the only problem is leaving: you wish your stay could last a little longer! The staff are exceptionally kind and always attentive, and the hotel is pleasant and perfectly located.

A superb experience at The Passage hotel. I thank the entire team for their warm welcome and professionalism. The service was impeccable.

Fantastic stay at this hotel, a special mention for the staff's disarming kindness and professionalism. Beautiful room, lovely bathroom, and a great fitness room with all the equipment needed for a proper workout. Next time I'm in Basel, I'll definitely be back.

I'm truly impressed by the guest experience that Claire, Thomas and the rest of the staff have provided to our gallery team during Art Basel. From the moment we checked-in and on a daily basis, the team at The Passage have been incredibly attentive, helpful and accommodating in ensuring we are happy and comfortable. The rooms are clean and comfortable, the gym is very practical, the sauna a wonderful end-of-day de-stressor and the hotel location is perfect, quiet yet steps away from the tram station, restaurants and bars. I highly recommend this hotel- it feels like being at home.

Excellent stay at the Hotel Passage in Basel. The hotel is modern, perfectly located, and very pleasant. But what truly sets it apart is the exceptional quality of the staff. The entire team is remarkably kind, professional, and helpful. You feel welcomed with great care from the moment you arrive and throughout your stay. A big thank you to the whole team for their smiles, efficiency, and dedication to service.

We really enjoyed our brief stay in Basel. The hotel was very clean, the breakfast buffet very good and the staff excellent. Would stay here again

The rooms are comfortable and clean, air-conditioned and well soundproofed, the breakfast is very good, and the staff is very attentive to ensuring our stay is as pleasant as possible. The location is very convenient: close to the train station and Basel's old town. We had a small issue with our room upon arrival, and despite the late hour, this problem was resolved beyond our expectations.