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Very nice, clean upscale hotel. The staff treats you like royalty. The restaurants are good, not great.

We had an amazing experience at Pendry Baltimore! Before check-in, I called with a few questions and received outstanding customer service from Krystal. She was helpful and welcoming throughout our stay. Nicolette was also fantastic and went above and beyond to make our visit enjoyable. The hotel is within walking distance of many restaurants, and the pool is absolutely stunning. We traveled with two little ones, and they had a great time too! We can't wait to visit again and would highly recommend this hotel to anyone visiting Baltimore.

We stopped in for drinks and opted to relax in the courtyard since the weather was perfect. I appreciate the art installation in the center, and the greenery and spacing of the seating options throughout. The service was also impeccable. Overall, I loved the ambiance the most.

What an awesome hotel! We loved our room, it felt very fancy! We loved the pool, it even was accessible with a ramp in! Great location for fun places to eat, drink, and shop too!

Came here for a tour once before was really nice. It’s very luxury hotel rooms are amazing. The pool was dope. The penthouse was insanely dope. The views is just a beautiful. This is one of those hotels that you have to treat yourself too. Make sure you also stop by the restaurant and try their meatballs. That was my favorite thing. Drinks a little pricey, but as well worth it!

Usually I am here servicing weddings and leave my car to valet but valet service was so poor today and have no answers for you if there is something wrong. And blame it on you If you’re a prestigious hotel, guest satisfaction is your top priority. I received my car back, which they don’t even park it and leave it on the side, it came back with such a big splatter on the side. They claimed it came that way but I know it didn’t. Again, blaming the guest instead of treating the guest. Also my friend received her car back with a dent and weird smells in the car, not to mention retrieving the wrong car first. Not the first time this happened either with the hotel valet.

Very disappointed with my experience at Pendry Baltimore, especially considering the room rate was around $800 per night. I’ve stayed at luxury hotels such as the St. Regis and Ritz-Carlton, so I understand the level of service that should come with this price point. What really ruined the experience was the customer service at the restaurant bar. On 5/24/26 around 10:30 PM, a bald bartender with glasses (I unfortunately did not get his name) spoke to me with a dismissive attitude when I approached the bar. He told me the bar was closed and questioned why the counter flap was open in a rude manner. He also muttered something under his breath that I could not understand, which felt unprofessional and disrespectful. Luxury hospitality is about how guests are treated, and this experience fell far below expectations. For the price paid, I expected much better service and professionalism. Unfortunately, based on this experience, I would not recommend this hotel to friends.

Dinner and cocktails at the Cannon Room - with the very best wait staff. Tim and Sean are a dynamite team, so welcoming to the area— plus their mixology skills are truly on point. The perfect gentleman to talk Bourbon with or try your hand at a new recommendation that will become a personal favorite.