Hilton Richmond Downtown
Many visitors praise the hotel's friendly and professional staff, particularly highlighting the valet team and restaurant servers for their helpfulness and excellent service. However, some guests have noted cleanliness issues and concerns about the condition of the mattresses.
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Zione at this hotel did an excellent t job with valet. Everyone has been very kind.
Brady and nick did a great job and were very prompt!
I'm writing this in hopes it helps put a stop to this fleecing and harassment of guests. Valet staff are guilt- tripping beggars. Shoved a QR code in my face with a sob story about how the boys are in a "fierce competition to be the best valet and it would really help because they make three dollars for every vote and they work so hard" some stupid crap along those lines. I scanned the QR code and pretended that I was going to do it later but of course he pushed me to do it right that very second when I was trying to enjoy my vacation with my family. This obnoxious behavior is infuriating. I don't owe the valet staff extra money and favors. The nerve to harass and guilt trip your guests like you are one of those charities that solicits donations outside of target. YOU ARE A BUSINESS. YOU ARE WELL COMPENSATED EMPLOYEES. You charge 51 dollars a night with the expectation of tips, which my father did give. (If it were up to me there would be no tip.) Is that not enough??? I've had enough of this behavior. It's vile and it needs to stop
Great experience , Brady and Nick were super helpful!
Great parking valet staff!
Nick and Brady were the best🔥🔥
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Last updated on 22 أغسطس 2026