Vizcaya
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For the money, not a bad place to stay, especially for shows at Channel 24. The place needs some TLC (broken windows, chipped interior paint, outside paint peeling, etc), but the staff is friendly and the rooms are clean.
Good rate in great location, but rooms definitely need some maintenance like window panes busted, ceiling fans whining, and light fixtures being out
Danielle Nicole 120/55
I had a very disappointing and frankly unsafe experience at this hotel. When I checked into my room, I discovered that a second-story window had been left wide open with no screen or any form of protection in place. This is not just an oversight—it’s a serious safety concern and, to my understanding, not in line with basic building safety standards for hotel accommodations. Unfortunately, the situation got much worse. By the time I went to bed, the room had filled with mosquitoes. I was repeatedly bitten throughout the night, leaving painful welts all over my face and body. This made the room completely uninhabitable. I called to report the issue and was told by the innkeeper that there was nothing they could do because no one was onsite. When I asked for any possible solution or alternative accommodation, none was offered. With no support and an unsafe, unlivable room, I had no choice but to pack up and leave at 11 PM and drive 2.5 hours back home. I informed them that I would follow up in the morning to request a refund, but my calls and emails went unanswered. They ultimately refused to issue a refund, even after I escalated the issue through Hotels.com. I gave the property an opportunity to address this serious safety issue and make it right, not just for me but for future guests, and they chose to ignore it. Because of that, I will be reporting this situation. An open, unprotected second-story window poses real risks—especially when you consider what could have happened if I had been traveling with children. This experience showed a serious lack of basic safety measures, customer care, and accountability. I would strongly caution others before booking here.I
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اقتراح تعديل — Vizcaya
Last updated on 21 أكتوبر 2026