Ghirardelli Square

Great experience. Delicious chocolates. Friendly, helpful staff. Excellent customer service.

Most amazing assortment of delicious ice cream desserts and hot chocolate. Place was packed but we scored a table inside.

This seems to be an overhyped tourist trap. I didn't quite get the appeal of the place, or what the "experience" was supposed to be. We ordered one of their desserts and it was just not enjoyable. It was way too much for three of us to finish. It was excessively sweet. They seem to purposely keep it filled to the brim so stuff flows out when you put the spoon in, which results in a messy eating experience. We ended up leaving a lot of it and cut our losses. The chocolates are also more expensive than if purchased at a retail store. I believe they may have flavours not available in retail stores, so maybe if you're a die hard fan of Ghirardelli, you can visit to try the new flavours. But in general, I wouldn't recommend a visit.

The Dubai Chocolate Sundae was great!

If you don't buy the biggest milkshake you can afford, you didn't go to San Francisco.

Super expensive, not worth it. Got a mini hot fudge sundae for $15 and it was terrible, didn't taste like chocolate at all

Definitely good for chocolate and ice cream. The Dubai is very delicious. They have two sizes. The small one is called mini. My recommendation is to get the regular size. It’s only $2-$3 different. Dear is a bit tricky to find but not hopeless.