فندق Endeavor Inn & Suites، علامة تجارية تابعة لـ Wyndham
While some guests found the staff polite and the beds comfortable, a significant number of visitors reported issues with a lack of hot water, mold, and general disrepair in the rooms. Some guests also mentioned rude management and double-charging incidents.
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Would think twice about staying at this hotel the staff was really polite and did there best to try and satisfy are needs, on the other hand the management straight up lied to us about some of the conditions in the hotel. We stayed there for a week only had hot water one night, there was mold on the ceiling in the bathrooms, shower was spaying water all over when trying to take a freezing cold shower, vending machines were charging $6.00s for a 20oz soda, they charged our company an extra 448.00 for two nights when are rooms were already booked for the whole week. April is the manger at this facility she was very rude and rude to her employees. I do believe she fired one of her employees for making the guest aware that there was no hot water. we were also being told this has been going on for over a month now and they have did nothing to correct the issue..they had cards at the front desk for corporate and they removed them and we had no means to be able to report all the issues. Worst hotel experience I ever had and I would not recommend anyone staying here.
If I could rate 0 stars i would. April, the manager, is extremely rude and unhelpful. She bull-faced lied to me and my coworkers about the hotel not having hot water on day 1 of our week long stay for work. The one worker in the entire hotel who was helpful and nice, got fired for informing us about the issue. We also found out via other employess, that April tried to hide the issue for the last 4 weeks. Also, at the beginning of our stay, there was business cards with corporate phone numbers, those have now been removed and none of the employees will give us a number to talk to someone other than April, the person we have a problem with. Absolutely avoid this hotel at all costs.
Was okay...until breakfast the following morning. The staff was beyond rude, refusing my request for another breakfast to bring to the room for my disabled husband (for which i had a breakfst chit). Then, our credit card statement revealed that we had been double charged for our one night stay...once by booking.com, through which the reservation and payment had been made, and once by the hotel itself. A dispute was lodged through booking.com, which sends it to the hotel. The dispute was ignored, and it eventually "timed-out". Calls to the hotel to discuss the charge were promised to be returned by a manager, which never happened. Had to initiate a dispute and chargeback through the credit card company, which is still in progress (apparently for 120 days). Bottom line...beware of being double invoiced.
We booked this hotel on the road due to needing to stay somewhere last minute. The rooms were so-so, our mattress was broken on one side. The staff did offer to have us change rooms, but due to having two kids and a dog and it being 11:00 p.m. we thought it'd be more hassle. The shower works kind of, but makes a loud pitch noise when in use. The breakfast is decent but low-grade. The staff was helpful, when available. My kids are excited for using the pool, Overall for the price, not a great experience.
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Last updated on 30 أكتوبر 2026