Al Maximo
Los visitantes elogian Al Maximo por su ropa elegante y de moda para hombres y mujeres, y muchos destacan el servicio excelente y atento del personal, como Laura y Jennifer, quienes son descritas como amables y serviciales. Sin embargo, una queja recurrente es que algunos miembros del personal son percibidos como groseros, insolentes o visiblemente molestos por los clientes, con casos de probadores que se abren mientras los clientes están dentro.
Hoteles cerca de Al Maximo
via Stay22Sobre este lugar Al Maximo
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Reseñas de la comunidad
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Verificado por GoogleBasado en 317 reseñas de Google.
Unpleasant treatment by the girl on a return. Totally insolent
Excellent men or womens clothing with real style and élégance appealing to all ages if the people in the Shop were an example. Good service but probably slightly understaffed on the day.
Honestly, Jennifer treated me with such tact during a difficult time that I've become a loyal customer. Great team!
The staff at this store were extremely rude. They opened the fitting room while I was changing.
Today I received disappointing service at the Massimo Dutti store in Girona (around 10:58 am at checkout lane 1). At first, I asked the sales assistant if she could give me a gift receipt and a gift envelope, and she replied, "Well, no envelope, we have a bag." I told her that was fine. Meanwhile, at the other checkout, they were helping my daughter, and they were wrapping the same item with tissue paper, adhesive tape, and a bag very carefully, without anyone asking. Seeing this and noticing that they had just placed my trousers in the bag as is, I asked her directly, "Why don't you wrap them for me like my daughter did? It looks much better on her." The sales assistant reacted rudely and unprofessionally, replying, "Oh, I forgot, I hope I don't forget now. Goodness, ma'am, how rude. And you should have asked me nicely." I simply explained that, having requested it as a gift, I was surprised that it wasn't wrapped the same way as my daughter's, who hadn't even asked for it. I simply preferred that my product be prepared as a gift, as I had emphasized from the beginning, and then politely left, even though they reluctantly gave me the bag. I consider this type of treatment unacceptable and unprofessional, and that this behavior negatively impacts Massimo Dutti's image due to the lack of respect and professionalism shown in customer service.
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Last updated on 9 agosto 2026