One Community Health

I come here for everything because the staff is amazing and they help me with my all around care!

Best doctors ever!!

Best in Sacramento

They claim you will be treated with dignity and respect regardless of your ability to pay. I lost my job a month ago and have no insurance or money. When they found out I couldn’t pay, the receptionist, both of them, became very rude and were being unhelpful. It felt like I was being treated as a second class citizen. I will definitely be telling everyone to stay far away from this place. Whoever is in charge should definitely teach their people some empathy. You don’t know peoples personal situations. Sometimes bad things happen to good people. I am very sick and would much rather go to the emergency room than this place. Stay far, far away.

I’ve been coming to OCH for about a year now and I have to say they have the most lovely staff. I’ve had interaction with reception, pharmacy, lab, and providers and I’m always impressed at the level of care and professionalism I encounter. I’ve received care at an extensive variety of facilities and I have never felt more heard and cared for than I do at One Community. This is what health care is supposed to look and feel like and I feel so grateful to have found a place that I can implicitly trust with my health, privacy, and overall wellness. It’s a great feeling to not have to worry about battling policy or procedure when seeking medical care and One Community Health and its staff have created a welcoming, safe, and nurturing environment far beyond the status quo.

They have taken care of me since 2012.

Documented Diagnostic Obstruction and Endangerment This facility's leadership presided over a catastrophic failure of care that has left a disabled patient in physical collapse. Previous management allowed for the generation of inaccurate medical records and questionable billing practices that continue to sabotage my safety today. Despite a documented CT scan from Mercy General (4001 J St) showing a severe anterior hernia at L4-L5 pressing on the L5 nerve root, my physician at this facility suppressed this information for years. He weaponized my agoraphobia and C-PTSD to deny oncology and neurology referrals, insisting on redundant X-rays while I suffered from documented neuropathy and loss of lower-body function. This obstruction led to the accidental discovery of 4cm bilateral thyroid nodules only after years of gatekeeping. These nodules, which are now painful and life-threatening, were allowed to grow unmonitored despite my constant reports of hypertension and crisis. Furthermore, my record was populated with false statements regarding substance use, which appears to have been a deliberate attempt to block my access to outside specialists. On one specific occasion, I was brought into the office in a hypertensive crisis (BP > 170/100). For 30 minutes, the triage nurse and my de-facto caregiver at the time sat by without intervention, failing to initiate emergency protocols while I remained in a life-threatening state. This pattern of deliberate indifference and the falsification of records for billing purposes—including MyChart visits that never occurred—constitutes a total abandonment of the mandate to protect dependent adults. The result of this bad-faith conduct is my current risk of permanent paralysis. P.S. I really hate that the system used for Google Maps prevents us from reporting the truth as it happens, including the laws violated. This particular review was replaced with a butchered less meaningful version, instead of what actually happened. It's disgusting! UPDATE 6/11/2026: These are not new reviews, nor did I make them all at the same time. I'm not angry at everyone, just the people/agencies responsible for harassing and intimidating me, neglecting or abandoning my care as a homebound and vulnerable, disabled dependent adult. I am living with widespread systemic illness, including malignant thyroid nodules (found accidentally by a negligent PCP over 3 years ago), that have been present for more than a decade. This condition is very painful and feels like I'm being choked out every minute of every day. I have persistent pitting edema in my calves and feet, along with persistent hypertension. Neuropathy in my hands and legs caused by stenosis in my cervical and thoracic spine, which makes it so I can't walk reliably anymore. Due to severe untreated, and improperly fused lower lumbar hernia (suffered in 2021) that is still putting pressure on my L5 nerve root, when I become hypertensive, the pressure causes full lower body paralysis, and I mean full! I'm also pre-diabetic and have GERD, so unless I eat a proper diet my health goes to hell quickly. I can't take public transportation due to severe C-PTSD and Agoraphobia (with Panic Disorder). I can't work, don't own a car, and have zero income, including loss of Social Security (which was robbed from me due to fraud by another party). If I have an emergency or something bad happens, I can't even call 911 without being harassed and intimidated by Police or EMS dispatchers. Butte County APS are no help, nor are they properly trained in ADA compliance, which seems to follow a much larger pattern of incompetence in Butte County. I am stuck here dying, trapped in my home until someone helps, which isn't likely in a community that is apparently completely void of compassion or empathy.

I honestly wish I can give them zero Stars I remember what they were like when they were cares and they actually cared about people this place is money hungry selfish unhelpful and embarrassing how far they have fallen take your medical service somewhere else they won't help you with rides they won't help you with your insurance stuff every appointment is a discussion about the last appointment and God forbid you actually need mental health help or addiction help I have seen what they've done to people and help which is nothing take your service somewhere else