Gay Hotels LGBTQ+ Friendly

Holiday Inn Cardiff City Centre by IHG

GayOut (30) 0.0
Google (1679) 4.1
Tripadvisor (2013) 3.9
What reviewers say

Visitors frequently praise the hotel's excellent central location, close to attractions and the train station, and commend the polite and helpful staff. However, a common complaint is that the hotel is dated and in need of refurbishment, with some rooms described as dark, dingy, and not worth the price.

80
/ 100
GayOut Score
G4.1 🦉3.9
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Address
Castle St, Cardiff CF10 1XD, UK
📞
Phone
0371 942 9240
🌐
Website
www.ihg.com
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About this place Holiday Inn Cardiff City Centre by IHG

Welcome to the Holiday Inn Cardiff City Centre, a hotel that prides itself on being an inclusive and welcoming space for all travellers, including those in the LGBTQ+ community. Located conveniently on Castle Street, this hotel offers a comfortable and reliable base for exploring all that Cardiff has to offer. Whether you're visiting for business or leisure, you can expect the standard of service and amenities associated with the Holiday Inn brand, ensuring a pleasant and stress-free stay. As an LGBTQ+ friendly venue, the Holiday Inn Cardiff City Centre aims to provide a safe and comfortable environment where everyone feels respected and valued. While not a dedicated gay venue, its commitment to inclusivity means you can relax and be yourself during your visit. The hotel's central location makes it easy to access the city's attractions, including Cardiff Castle, the vibrant shopping districts, and the popular nightlife areas, many of which also offer a welcoming atmosphere for LGBTQ+ individuals. Enjoy the convenience of modern facilities and a friendly team ready to assist with your needs, making your trip to Cardiff a memorable one.

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Community Reviews

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Google Reviews

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4.1
1,679 reviews

Based on 1,679 Google reviews.

Matt Fischer
Matt Fischer Jun 2026

Great location across the street from Cardiff Castle and walking distance to several restaurants. Parking was easy but can fill up on busy days.The breakfastst was good.

Hillary Maya
Hillary Maya Jun 2026

It's a holiday inn. Does what it's supposed to do. Clean, comfy. My only negative was no usb points in the rooms. However they do have them in the office area. Opposite the castle, next to the rugby stadium & 10 minute walk to Utilitia stadium. Staff were absolutely lovely & helpful.

Michał
Michał Jun 2026

The hotel is located in the center of Cardiff, right next to the castle. Paid parking is available at the hotel. A payment terminal is located both in the parking lot and at the hotel entrance. You can also pay at reception. Check-in is very efficient and pleasant. There's a restaurant opposite reception where breakfast is served. The rooms are accessible via elevators. The announcements about doors opening and closing are a bit loud. I assume that if you have a room near the elevators, you can still hear them. Mine was a bit further away. The room was very large, as you can see in the photos, and it had everything you need. A very comfortable bed, a wardrobe, a table, an armchair, and a desk. There are also two bottles of water, a kettle, and a selection of coffee and tea. The Wi-Fi works fine. The bathroom is also fine. I would just caution against the very hot water. The room is quiet. Mine faced the street, but it didn't bother me at all. The breakfast is typical of this type of hotel. There's something for everyone. I was satisfied. I had a very pleasant stay at the hotel. Thank you for your hospitality.

ابراهيم العسيري
ابراهيم العسيري Jun 2026

Located in the city center, the room price including breakfast is approximately 500. Very clean, I recommend it.

Aaron Parker
Aaron Parker May 2026
b tee
b tee May 2026

Friendly staff. Greeted by Said, whom checked us in and provided a good view and quiet room. Breakfast great. Bar lounge good place to relax over a few drinks. Location is perfect. Opposite to Bute Park and 2mins walk to Castle and City centre. Onside parking great too. One suggestion to the hotel is to make available a loading/unloading bay at the entrance so that easy for guests when check in or out.

Mark Loader
Mark Loader May 2026

Fabulous location opposite Cardiff Castle. Parking available for guests. Friendly, helpful staff. Good food. Comfortable clean rooms. WiFi & TV great. Always a warm welcome from Said who ensures a smooth check, a nice catch up & remembers my name. I can’t recommend this hotel enough.

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Last updated on 25 July 2026

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