UNWND Boutique Hotel Makati
Many visitors praise the hotel's charming boutique ambiance and exceptional, accommodating staff who go above and beyond. However, a significant complaint is the frequent issue of loud parties and noise disturbances due to poor soundproofing, which management has been criticized for mishandling.
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Last night, I visited this hotel with my friends, expecting to have dinner there. Unfortunately, we were informed that the hotel does not have a kitchen and could not provide any food service. This was very disappointing, as one of the reasons we chose the hotel was to dine there. It is surprising that a hotel cannot offer food to its guests. We ended up having to look elsewhere for a meal. Overall, this was a frustrating experience and not what we expected from a hotel.
✅ Pet Friendly ✅ Elevator available ✅ Rooms are clean and Bed are comfortable ✅ A/C are well condition ✅ Staff are very accommodating 🅿️ NO parking at the premises, need to pay parking nearby 💰Overall experience was great
The service was great and also the place.
Very nice staff, mark and nice event. Good food.
Lovely staff, and great food!
I would like to sincerely thank all the staff at Unwind Hotel for taking such great care of me every time I stay here. The hospitality and attention you show to your guests are truly exceptional. A special thank you to the receptionists, security guards, bartenders, chefs, assistants, and housekeeping staff. I especially appreciate the honesty and professionalism of the housekeeping team. On one occasion, I accidentally left my phone in my room, and it was promptly returned to me. That meant a lot and showed the integrity of your staff. I have been staying at this hotel for almost four years, and the service has always been excellent. The rooms are consistently clean, neat, and well-maintained. I would also like to thank the new Operations Manager, who has been very accommodating and welcoming. Because of the outstanding service and the genuine care shown by everyone on the team, I will definitely continue staying here. The staff always make me feel valued and well looked after. Thank you all for making every stay such a wonderful experience.
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Last updated on 3 ottobre 2026