Bourbon Orleans Hotel

Great hotel will return Beautiful rooms.

I'm never staying in New Orleans if I can't stay here! This hotel was a delight, a quiet and calm oasis in the midst of all the liveliness of the quarter. I stayed for five nights with my partners and we loved every moment of our stay, from the history to the exceptionally friendly, helpful and attentive staff, to the clean and beautifully kept-up public spaces to our cozy, comfy room. The quiet courtyard provided a few lovely hours of peaceful relaxation while we were in town for a busy event, and we appreciated our haven so much! Love, love love this place and the calm, peaceful, and comfortable vibes -- plus it was so friendly and so centrally located, you can't find a better place and I for one will make this my NOLA home whenever I'm in town!

Ricky Is an Incredible Asset to the Bourbon Orleans Hotel Family! Ricky is one of those rare employees who makes an entire experience better just by being there. His knowledge is genuinely impressive. Whether you're talking about drinks, local recommendations, history, or just about anything else, Ricky always has something interesting to contribute. His personality, quick wit, and genuine friendliness make every conversation enjoyable. No matter what kind of day you're having, Ricky has a way of putting everyone in a better mood. What really stands out is how naturally he connects with people. He makes every guest feel welcome, appreciated, and important. That's something you simply can't teach. To the owners and management: Ricky is an invaluable asset to your business. He's the kind of employee who creates lasting impressions, builds customer loyalty, and keeps guests coming back. He's a huge reason we continue returning to your properties. Employees like Ricky are hard to find, and he absolutely deserves recognition for the exceptional value he brings to your business. He's someone worth investing in and making sure he knows just how much he's appreciated!

Ricky Is the Reason We Keep Coming Back — An Absolutely Irreplaceable Employee! I've stayed at many beautiful hotels and resorts over the years, and while great accommodations and amenities are always appreciated, I've learned that what truly makes a place exceptional is the people. And I can say, without hesitation, that Ricky is the reason we continue to return to the Bourbon Orleans Hotel family. Ricky is so much more than an incredible bartender. He is the kind of person who turns an ordinary visit into an experience you genuinely look forward to repeating. His professionalism is impeccable, but what makes him truly extraordinary is his warmth, personality, and ability to make every single guest feel like the most important person in the room. What impresses me most is that his hospitality never feels rehearsed or forced. It's genuine. Whether he's serving someone for the first time or welcoming back a familiar face, Ricky has this remarkable way of making people feel recognized, appreciated, and valued. He remembers people, takes an interest in their experiences, and creates the kind of welcoming atmosphere that simply cannot be taught in a training program. It's a rare gift, and he has it naturally. We've had the pleasure of seeing Ricky work at multiple locations throughout the Bourbon Orleans Hotel family, and his level of service and genuine care never wavers. He's consistently attentive, personable, knowledgeable, and incredibly professional. He brings an energy to every space that makes people want to stay longer, return sooner, and tell others about their experience. If the owners or upper management are reading this, I sincerely hope they recognize what an extraordinary asset they have in Ricky. Employees like him aren't simply valuable; they're irreplaceable. Beautiful properties may attract guests initially, but people like Ricky are what create loyalty, lasting memories, repeat business, and the kind of word-of-mouth recommendations that money simply cannot buy. And I want to be especially clear about something: Ricky isn't just one of the reasons we return. He is THE reason. We genuinely look forward to seeing him, and his presence influences our decision to come back. That says more about his value to this company than any performance review or guest satisfaction survey ever could. In an industry where exceptional customer service is often promised but rarely delivered at this level, Ricky is the standard others should aspire to. He represents everything genuine hospitality is supposed to be, and the Bourbon Orleans Hotel family is incredibly fortunate to have someone who inspires this level of guest loyalty. Ricky deserves recognition, appreciation, and every opportunity for advancement that this company can offer. I truly hope the people making those decisions understand the lasting impression he makes and the tremendous value he brings to their business. We can choose where to stay and where to spend our money. We choose to come back because of Ricky. And to me, that is the highest compliment an employee could ever receive.

All the staff here were amazing. But the concierge, Roy, and the bellman, David were both so helpful. Great help finding vegan food and a taxi when we needed it. And booking a ghost tour. Unfortunately we did not come across the twin girl ghosts in the hotel. But still a great experience. The hotel was generally very quiet and the beds were quite comfortable. The pool was great, too. Great location. We would happily return.

Perfect spot right where everything is happening