Hyatt Regency Lanzhou

Came to Lanzhou five times. The first time I stayed at Hyatt. Other times I stayed at other hotels, including Hilton, Sheraton... etc. I wanted to experience the accommodation experience of different hotels. But this time is the second time I stayed at Hyatt. I should say I'm coming back to Hyatt. Because this is my several experiences, I feel that Hyatt is the best hotel in Lanzhou right now. All the notes made before booking can meet all room needs during the stay quickly 👍

Superb breakfast, staff was very understanding to allow us late checkout as we arrive very late past midnight. This allow us to rest very well in the hotel. Spa service was great too. View of the Yellow River was fantastic. Overall one of the best hotel i stayed

I had really great experience at Hyatt Regency Lanzhou, all staffs are friendly and helpful. The only bad experience is some people smoked and I smelled several times

It's been a great experience for me to live in here. The service is very nice ！The working staff are very friendly！ The environment here is warm.

Our stay at Hyatt Lanzhou was exceptional! The blend of modern comfort with subtle Northwestern cultural touches made it unique. We loved the authentic Lanzhou beef noodle soup offered at the restaurant – a true taste of the Silk Road. The staff's warm hospitality reminded us of the genuine kindness found in this region. A perfect gateway to explore the Northwest!

My stay at Hyatt Regency Lanzhou was outstanding from start to finish. The staff were professional, polite, and attentive to every detail. The check-in process was quick and smooth, and my room offered a stunning view of the Yellow River. The facilities are world-class, especially the gym and indoor pool, which are spacious and spotless. The breakfast buffet was impressive with both Western and Chinese selections, always fresh and delicious. I also appreciated the quiet environment, perfect for business travelers who need to work and rest efficiently. Meeting rooms were well-equipped, and the concierge helped me arrange transportation easily. Overall, the hotel’s service standard exceeded my expectations, and I felt completely comfortable throughout my stay. I will definitely choose Hyatt Regency Lanzhou again for my next business trip. Highly recommended for anyone seeking both luxury and efficiency in Lanzhou.

Location: Hyatt Regency Lanzhou is well located. The facilities are perfect. It is convenient to travel. The environment is beautiful. You can see the Yellow River scenery and the watermill park. Service: Room experience was great, very impressed with Manager Liu at the front desk, very good to take care of the guests' feelings. Ask about the guest experience. Offer us intimate service. Impressive. Good mood. Rooms: Rooms are fully furnished. Rooms are clean and tidy.

My first experience staying at Lanzhou Hyatt Hotel was thoroughly enjoyable! Every aspect - from the prime location and attentive service to the outstanding facilities - left a wonderful impression. The hotel enjoys a central location in Chengguan District, adjacent to the Yellow River Scenic Belt, with magnificent river views right from our window. It's conveniently within walking distance to attractions like Zhongshan Bridge and White Pagoda Mountain Park, with excellent dining and shopping options nearby. The front desk service was exceptionally warm and welcoming. Special mention goes to Michael Wu, who communicated fluently in English, proactively shared Lanzhou travel tips, and thoughtfully provided local specialty sweet fermented wheat ("tianpei") as a welcome snack!

The hotel is clean, comfortable, and conveniently located. Special thanks to Eric at the front desk — professional, friendly, and efficient. He even helped upgrade my room. I’ll definitely choose this hotel again next time I’m in Lanzhou!

Might not be the best option if you are staying in Lanzhou. The view was amazing but the service is a bit off. The staff are lack of hospitality