Sur Barra Nikkei
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via Stay22Sobre este lugar Sur Barra Nikkei
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Tasty food but extremely expensive... small gnocchi.
My experience at Sur Barra Nikkei was very disappointing. On Friday, I ordered ceviche, and before tasting it, I asked the waitress if it was very spicy. Her response was, "I don't know, you tell me." I was very surprised by this answer, as I expected that if she didn't know the spiciness level of the dish, she would consult with the chef or the kitchen before answering. Beyond the fact that the ceviche ended up being extremely spicy, I believe that a question related to the ingredients or the spiciness level should be taken seriously. Some people may have a low tolerance for spice or even dietary restrictions, so a response like that doesn't reflect good service. When we finally tried the dish, both my husband and I had to send it back because it was practically inedible due to the level of spiciness. Unfortunately, the experience was marred not only by the food but also by the service we received. As a Peruvian, I know that a ceviche can have a good level of spice while still being well-balanced. In this case, the problem wasn't just the dish, but the lack of professionalism in handling a perfectly valid inquiry. I hope the restaurant takes this kind of feedback as an opportunity to better train its staff and provide service that matches the quality one expects from a restaurant of this caliber.
Hidden GEM! We go here often. The food is out of this world good. Customer service is top notch - very rare to find such truly passionate bartenders and waiters. As local diehard foodies this is our favorite restaurant in Puerto Rico. Great job guys 👏
A fantastic experience! We went to celebrate our anniversary and have a great time. Everything exceeded our expectations, from the service and attention to the food and the lovely messages they sent us to congratulate us. I highly recommend it, and we hope to visit again soon. Thank you for everything!
Naysha & the staff made this a wonderful night for our group of 12. Amazing service, and the chef-curated courses were spectacular!
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Last updated on 1 outubro 2026