Grand Hotel in Lviv
Ziyaretçiler, Grand Hotel'in lüks görünümünü, mükemmel hizmetini ve güler yüzlü personelini sıkça övüyor; resepsiyonistler ve spa personeli özel olarak anılıyor. Ancak, bazı misafirler odalardaki gürültü, casinodaki profesyonel olmayan muamele ve güler yüzlü olmayan bar personeli ile ilgili sorunlar yaşamış.
Grand Hotel in Lviv yakınındaki oteller
via Stay22Bu yer hakkında Grand Hotel in Lviv
Yerel İpuçları
Topluluk Yorumları
Yorum YazGoogle Yorumları
Google tarafından doğrulandı1,612 Google yorumuna dayanır.
We were in Lviv with friends for the weekend. They chose this hotel because of the casino. Unfortunately, they were refused entry after purchasing a special card, for which they received no refund. They were given no specific reason why they couldn't enter. They were treated very unprofessionally. My friends are elderly and don't abuse alcohol; their only entertainment was gambling for fun. We are deeply in love with Lviv and will definitely return, but certainly not to this high-class hotel, as it seems. From what I see, your PR is getting worse. I think it would be a good idea to invest in better service, because I will discourage ALL OUR FRIENDS from "THIS" pseudo-hotel! We'd rather spend our money somewhere where we'll be treated with respect. And I truly feel sorry for you, Grand Hotel Lviv Casino, because you've lost some very decent guests.
I want to express my gratitude to Solomiya (!) from the spa area, for her patience, understanding, and kindness ❤️❤️❤️❤️
I couldn't wait to talk, it's hard to communicate with a robot, put a human in charge
Nice hotel, spa 😍 breakfasts 🔥 Hotel staff immediately reacts to misunderstandings etc. We were very satisfied
Luxurious hotel, excellent service and delicious food.
Nice place and friendly staff at casino
TripAdvisor
TripAdvisor tarafından sağlanır
Yorum Yaz
Join 20 travelers who shared their experience here
Düzenleme Öner — Grand Hotel in Lviv
Last updated on 23 Ağustos 2026