Grand Hotel in Lviv
Los visitantes elogian frecuentemente el Grand Hotel por su lujosa apariencia, su excelente servicio y su personal amable, con menciones especiales para los recepcionistas y el personal del spa. Sin embargo, algunos huéspedes han experimentado problemas con el ruido en las habitaciones, el trato poco profesional en el casino y el personal del bar poco amable.
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Verificado por GoogleBasado en 1,612 reseñas de Google.
We were in Lviv with friends for the weekend. They chose this hotel because of the casino. Unfortunately, they were refused entry after purchasing a special card, for which they received no refund. They were given no specific reason why they couldn't enter. They were treated very unprofessionally. My friends are elderly and don't abuse alcohol; their only entertainment was gambling for fun. We are deeply in love with Lviv and will definitely return, but certainly not to this high-class hotel, as it seems. From what I see, your PR is getting worse. I think it would be a good idea to invest in better service, because I will discourage ALL OUR FRIENDS from "THIS" pseudo-hotel! We'd rather spend our money somewhere where we'll be treated with respect. And I truly feel sorry for you, Grand Hotel Lviv Casino, because you've lost some very decent guests.
I want to express my gratitude to Solomiya (!) from the spa area, for her patience, understanding, and kindness ❤️❤️❤️❤️
I couldn't wait to talk, it's hard to communicate with a robot, put a human in charge
Nice hotel, spa 😍 breakfasts 🔥 Hotel staff immediately reacts to misunderstandings etc. We were very satisfied
Luxurious hotel, excellent service and delicious food.
Nice place and friendly staff at casino
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Last updated on 23 agosto 2026