Grand Hotel in Lviv
Goście często chwalą Grand Hotel za luksusowy wygląd, doskonałą obsługę i przyjazny personel, ze szczególnym uwzględnieniem recepcjonistów i personelu spa. Jednak niektórzy goście doświadczyli problemów z hałasem w pokojach, nieprofesjonalnym traktowaniem w kasynie i nieprzyjaznym personelem baru.
Hotele w pobliżu Grand Hotel in Lviv
via Stay22O tym miejscu Grand Hotel in Lviv
Wskazówki od wtajemniczonych
Opinie społeczności
Napisz opinięOpinie Google
Zweryfikowane przez GoogleNa podstawie 1,612 opinii z Google.
We were in Lviv with friends for the weekend. They chose this hotel because of the casino. Unfortunately, they were refused entry after purchasing a special card, for which they received no refund. They were given no specific reason why they couldn't enter. They were treated very unprofessionally. My friends are elderly and don't abuse alcohol; their only entertainment was gambling for fun. We are deeply in love with Lviv and will definitely return, but certainly not to this high-class hotel, as it seems. From what I see, your PR is getting worse. I think it would be a good idea to invest in better service, because I will discourage ALL OUR FRIENDS from "THIS" pseudo-hotel! We'd rather spend our money somewhere where we'll be treated with respect. And I truly feel sorry for you, Grand Hotel Lviv Casino, because you've lost some very decent guests.
I want to express my gratitude to Solomiya (!) from the spa area, for her patience, understanding, and kindness ❤️❤️❤️❤️
I couldn't wait to talk, it's hard to communicate with a robot, put a human in charge
Nice hotel, spa 😍 breakfasts 🔥 Hotel staff immediately reacts to misunderstandings etc. We were very satisfied
Luxurious hotel, excellent service and delicious food.
Nice place and friendly staff at casino
TripAdvisor
Z TripAdvisor
Napisz opinię
Join 20 travelers who shared their experience here
Zaproponuj zmianę — Grand Hotel in Lviv
Last updated on 23 sierpień 2026