The Sanctuary Spa
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Sydney is the best!!! She is so so gentle with her hand and her voice and makes me feel so relaxed and welcome. Shout out Sydney!!
I had a HydraFacial with Natalie in Cedar Rapids and it was such an amazing experience! She took the time to really understand my skin and what it needs. She asked thoughtful questions and made sure she was giving me the most out of my service. You can tell she truly cares about her clients and their results. My skin felt incredible afterward. I highly recommend booking with her!
I got a lymph massage and it transformative!!
I expected better from Sanctuary Spa. I purchased two gift cards months ago for important birthdays, and neither recipient ever received theirs. These were time-sensitive gifts, and it’s unacceptable that both failed to be delivered. I’m requesting immediate resolution, but this experience has severely impacted my trust in the business. I also want to note that these two gift cards were purchased a month apart, and neither recipient ever received them. My mom never received hers for Mother’s Day either — the only reason she used it at all is because she already knew about the appointment. Otherwise it would have been completely lost. After leaving my review, I received a voicemail from the spa blaming the post office, even though the cards were supposedly mailed at three separate times. At that point, it’s clear the issue isn’t USPS — it’s the spa’s handling of gift cards.
Adam and team treated me so well. I lost my fiance recently and their kindness and empathy was amazing. Always such a great experience but to have shown me such support and just what I needed. Thank you always an amazing experience. Blessings to you!!!!
This was my first time here, and I will definitely be back! The staff was so friendly and the facility is clean and beautiful. They offered me a drink right away (a delicious mimosa) and a heated neck wrap while I waited. I had a Mani/Pedi and facial by Rachel and she was wonderful. Such a relaxing experience from beginning to end.
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