Provocateur Hotel
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via Stay22關於此地 Provocateur Hotel
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Nice roob, exelent service and quiet and calm neborhood.
Unfortunately, this hotel was a very disappointing experience – both in terms of cleanliness and customer service. Cleanliness: The rooms were not particularly clean. There was noticeable, and in some places firmly adhered, dust deposits, especially around the ventilation grilles and light switches. This gives the impression that certain areas hadn't been thoroughly cleaned for an extended period. I would therefore strongly advise anyone with a dust mite allergy against staying at this hotel. Unauthorized Charge and Customer Service: After my stay, an additional €7 was charged to my credit card for alleged minibar use. I disputed this charge and repeatedly requested an explanation and a refund from the hotel. To this day, I have received neither my money back nor a comprehensible explanation. Eventually, my messages were completely ignored. I even had to contact my bank to have the charge reviewed. It's not about the €7, but about the principle: Transparency, honesty, and respectful treatment of guests should be standard practice in the hotel industry. My conclusion: Poor cleanliness, especially in areas where dust accumulates, and an extremely disappointing handling of complaints. Definitely not a hotel I would recommend.
A special ambiance that truly lives up to its name…
Unfortunately, the rooms are very run-down and small, which is a shame because otherwise the staff are very friendly and welcoming, and the location itself is quite stylish. The bar is cool, with good recommendations and a pleasant atmosphere.
Very relaxed atmosphere. Good, well-made cocktails.
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建議編輯 — Provocateur Hotel
最後更新日期:1 11月 2026