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Tried a new hotel across the street was heavily disappointed happy I can always come back to the gordon and get the same experience every time luxury friendly professional why go anywhere else. Except the 5th inn which is also amazing nice to have a place to call home when im in Eugene

I stayed at The Gordon recently for multiple nights with my dog. It was a very nice, clean, modern hotel. The room was nice and clean. The front desk staff & valet, mostly college students, were friendly, helpful and professional. I also ate at the roof top restaurant Carlitas and enjoyed my meal and appreciated they had many safe GF options. The waitress was attentive and the food and drinks were good. It was also helpful that there was a small fenced dog area for taking dog out next to the hotel. I would stay here again if in the area.

Close to amenities, great staff, rooms. Overall vibe is great! Would stay here again, happily.

Favorite place to stay in town!!

Gorgeous place. Good drinks.

Staff has always been very friendly. The rooms are a great size and have comfy beds. LOVE that you can have breakfast delivered to your room. They do have valet parking, however if you have anything in your car the valet will not be able to park it for you.

Always stay here when visiting family for the holidays. The rooms are cozy and incredibly clean. The staff are so kind and welcoming and just great place to stay in Eugene!

Where do I even begin with our experience at this hotel. We booked this stay as part of our two-week Oregon coastal and inland road trip and chose to stay here for two nights—the night before Thanksgiving and Thanksgiving night. Upon arrival, the hotel looked similar to the photos online. The lobby was very cute, with a Christmas tree and cool decor. The art bar was a fun feature during our stay; they had crayons and paper available so you could sit and draw for as long as you’d like. The hotel also has three restaurants, though we didn’t dine at any of them. Valet service was prompt and efficient—we never had to wait long for our car. The lobby also offered complimentary snacks, including sodas, water, chips, granola bars, and peanut bags, which was a nice touch. On our first day, we walked over to Fifth Street Market while it was still open and explored the area, which is essentially downtown. The room itself was large and spacious with a king-size bed. While the bed was comfortable, the sheets were very stiff and not the most comfortable. The bathroom was on the smaller side but had a walk-in shower and plenty of space to store our toiletries and personal items. The room also included a coffee machine, a small refrigerator, and bottled water available on each floor. There was also a water refill station, which I appreciated, along with a freezer stocked with individually bagged ice—such a clever idea so you don’t have to deal with a traditional ice machine. Our balcony overlooked Fifth Street Market, but unfortunately, that came with a downside. There is a train track near the hotel, and the trains pass by multiple times throughout the day and night. Even if you’re a deep sleeper, the noise is extremely loud and disruptive, making it very difficult to get a good night’s sleep. On Thanksgiving morning, we left the hotel around 11 a.m. to drive around and asked the front desk if our room could be cleaned while we were out. We were told housekeeping wasn’t available after 10 a.m., which I found strange—especially since no one had knocked earlier to ask if we wanted service. The front desk attendant offered to bring us what we needed herself, so I requested fresh towels. After being gone for two to three hours, we returned to find no towels in our room. We had to call the front desk again for something so basic. There was also no room service that day, likely due to Thanksgiving dinner being served at the hotel. As a result, we had dirty towels piled on the floor and trash from our DoorDash order sitting in the room, none of which was ever cleared during our stay. I’ve never stayed at a hotel—especially one charging $255 per night—that doesn’t clean your room at all. Overall, I found this hotel to be mediocre and was very disappointed with the hospitality. Between the lack of housekeeping, the constant train noise, and being able to hear neighboring rooms, getting quality rest was nearly impossible. The only highlights were the art bar and the convenient walking distance to Fifth Street Market and nearby shops. Unfortunately, based on this experience, I wouldn’t stay at this hotel—or in Eugene—again.

Had friends from California come into town and we had dinner and drinks at the Gordon. Will be taking all my out of town friends back. It was luxurious.

This hotel went above and beyond to accommodate a visit from my dad and aunt last weekend. The manager, Cat, and her staff are truly amazing. She is a gem! They provided an ADA-accessible room, wheelchair accommodations, and basically anything we needed—all with a smile and a very friendly demeanor. The rings were lovely and some beautiful artwork from local artist which was a very nice touch. Everything was also very cleaned and organized. The restaurant was excellent as well, with a very nice breakfast. It was so refreshing to stay in such a beautiful place with a professional and attentive staff. They truly made our experience wonderful, and we had a great time enjoying the holidays there. I should also add the hotel in general area is very dog friendly, which my husky Koda absolutely love during our visits! I very highly recommend this hotel and restaurant