يونيفرسيتي بلازا هوتل آند كونفنشن سنتر
Some visitors praise the hotel's friendly and helpful staff, with specific mentions of Sarah Milner, and find the rooms spacious and clean. However, multiple guests report issues with the rooms, including a lack of air conditioning, mold, stained carpets, and outdated furnishings, with some also complaining about extra charges for amenities like parking and breakfast.
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Checked in. NO A/C in the room. Went to the front desk. Half of the rooms didnt have a/c. There was a line of people checking in and angry people demanding refunds with check up for pbr and a concert. Had to pay 200 extra for a different hotel on such short notice due to the events.
Sarah Milner was the sweetest person I have ever met in hospitality, she was so informative about the entire hotel and airport knowledge, she helped be able to get to the airport and have plenty of time to check in for my flight so I didn’t miss it. She had the biggest most contagious smile and you can tell she really enjoys her job. I will definitely be back here!
the bed was comfortable, the outdoor pool was nice, and the service at the front desk and bar was good. that's it though, the rooms smelled moldy, the bathroom had mold on the tub, the carpets in the room were gross, the couch and chair had very old stains. this place just needs a lot of TLC ☹️
Nice hotel, was very clean, great location, and the rooms were spacious.
Shawna’s hot chocolate in the cafe is to die for! Great place to stay
There was a charge for everything even parking. Indoor pool was not warm and very cloudy.
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Last updated on 9 أغسطس 2026