Dara Hotel
Visitors consistently praise the Dara Hotel's exceptionally friendly and helpful staff, who make guests feel like family and offer excellent local recommendations. However, a common complaint is that the rooms are often described as dark, old, and in need of an upgrade, with some finding them uncomfortable and cramped.
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The rooms were clean, and the front desk staff, Jib and Nene, provided excellent service and helpful advice. I highly recommend this place!
Nice rooms, good pool and bar/restaurant, fairly clean, in a convenient area close to the big shopping centre. Not much of a view but it’s a good base for Phuket exploration. 5 star service! The staff organised for my luggage to be repaired and gave good recommendations of local attractions.
I booked through the Agoda app on June 13th, 2025 at 10:30 PM for a stay on June 14th, 2025, but the app automatically booked me for the 13th. I immediately called Agoda and explained that I needed to contact the hotel for a refund or to reschedule because I had just paid. However, the hotel stated that they do not have a refund or date change policy. They were dismissive and seemed unwilling to discuss the matter further, even suggesting I pay an additional 1,100 THB for the following night. The staff's handling of the situation was terrible. This was a very negative experience from the booking process onwards.
⭐⭐⭐⭐⭐ An unforgettable first stay in Phuket, really highly recommended! A special shoutout to < Ms JIB, Ms Nene and Mr AOD > at the reception . They were incredibly kind, warm, and helpful throughout my entire stay. Their genuine friendliness and attentiveness made such a big difference and really set the tone for a great trip. ❤️ I had the most wonderful first experience in Phuket and DARA Hotel made it truly special. From the moment I arrived, the staff went above and beyond to make me feel welcome. The hotel itself is fantastic ,beautiful, comfortable, and in a super convenient location right near Central Mall Phuket, which made everything so easy to access. I’m so glad I chose DARA Hotel for my first Phuket stay. I left with the best memories and will definitely be back. If you’re looking for a hotel in Phuket, look no further 👍 this is the one!
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Last updated on 3 August 2026