WoodSpring Suites Allentown Bethlehem

Agree with last review, rooms are not kept clean and prices notably higher than was. nearly 2k for 4 week stay.. but that's supposed to be the "discount rate", what a joke. They think they slick raising prices when doing bare minimum to the rooms.. which is part of their job is room maintenance and that shouldn't jack up prices even more 🤔 you'll lose people and that's less pockets to run, not a smart business strategy place probably run by someone in they 20s

Initially I was pleased with the service and the front desk person able to fit me and my family in although it was before check in time. He stated he want to go check the room to make sure everything was ok. Came back down we continued the transaction yet immediately upon entering the room roaches were seen although the room seem to be clean. Multiple roaches were seen immediately. Completely dissatisfied. Went down to the front desk two separate times within 5 minutes of checking in to inquire about refund and no one was ever present yet there was no sign stating they were gone and were coming back. Will never come back. $100.00 in the trash

My friend and I stayed in this hotel last night and were appalled by the conditions of the rooms. When we entered our first room (327) we were met with giant cockroach on the wall, a terrible smell from the fridge, and black dots and stains on the bedding. When we went to the front desk, the man was kind and apologized and we were given a new “QA” room (433). While on the way to the room, we were met with another cockroach on the wall of the hallway. Again, the sheets were stained, the toilet did not flush, there was no toilet paper, and the fridge had a mysterious sticky substance all over the shelves. If this had not transpired at 12/1 AM we would have packed up and found a different hotel. Unfortunately we had just drove for 9 hours and were both too exhausted to drive anywhere further. We requested new sheets and made the most of it. I woke up this morning to feeling itchy and disgusted. I wanted to reach out to let you know the conditions of the hotel your guests are staying in and hope this will prevent future guests from wanting to shower with bleach and burn their clothes.

Service is poor, workers tend to have attitude if you bring up anything unsatisfactory to their attention; rooms are dirty and facilities never see regular maintenance.. prices also noticeably much higher than they used to be. They think putting new chairs and wardrobe area is good enough "renovations" for a 50% rate increase.. get real.

the room is very spacious and its cool that u get a full size fridge pluse a 2 flat style burner built into the counter a normal size sink for washing dishes. it gives the feel of a studio apartment