Hyatt Place Evansville / Downtown
Visitors frequently praise the hotel's convenient downtown location, clean rooms, and helpful front desk staff, with some noting excellent shower pressure and quiet rooms. However, common complaints include issues with room cleanliness, such as stained walls and couches, and inconsistent experiences with the housekeeping staff, with one reviewer reporting a rude and intoxicated housekeeper.
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Everything was good but one of the housekeeper very rude and drunk. Jeimere was her name and after requesting another housekeeper they informed me this is her normal. Beautiful room, convenient location unprofessional drunk staff.
The check-in was extremely fast, which was very convenient. And alot of things are in walking distance,like main street and the Ford center (which was extra convenient because i was staying here to see weird al) everthing is upkept, minus the walls in the rooms which has mysterious markings and stains on, and the couch was nasty. Other than that it was quiet and calm. The beds are also super comfy.
Hyatt you are quickly becoming my go to hotel chain. I can say that I appreciate the consistency of 99.9% of your properties. I will say Hyatt Place Evansville, stands out. Not because of location, not because of amenities, and not because of the diverse offerings for breakfast. I want to specifically acknowledge one of your outstanding employees, Miss Andrea! I typically don't get overcome with compassion or emotional but a situation happened, that i observed and it made my heart 3 times too small start to melt a bit. Andrea you are an amazing example of an amazing employee and an even more exceptional human being. I said I was going to do something and there was a miscommunication on my part but I promise you I will make it good. Thank you to the entire Hyatt Place Evansville team for an experience that I don't think that I expected to have or may ever have again. Sometimes there are angels among us.
Already when I checked in, Kyla at the desk was very sweet and welcoming. She helped me change my reservation to a one-bed due to my colleague being unable to make it this weekend. This hotel is very nice and clean. 5 stars!
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