Tokyu Stay Shinjuku

Good hotel, large for Tokyo, especially the king rooms. But they don't clean the room unless you stay at least 7 days. For the price you pay, it's unacceptable that they don't. They only change towels and take out the trash. They also don't have a coffee maker in the room.

My family and I stayed at the newly renovated Tokyu Stay for 8 days, and we had a wonderful experience! Our first impression was that the room felt a little small, but as we settled in, we came to appreciate just how thoughtfully designed and well laid out it was. We stayed in a Double Twin room with a sofa bed, which was perfect for our family of three, including our 6-year-old. The room also had a kitchenette with a mini-fridge and microwave, as well as a washer/dryer, both of which came in incredibly handy during our stay. There isn't a traditional closet or dresser for unpacking, and we had quite a bit of luggage with us. However, we discovered that we could leave our suitcases open on both sides and slide them under the bed, which worked out great! The room was also very quiet at night, and we all slept really well. The beds are on the firmer side, but surprisingly, we found them more comfortable for sleeping than our softer beds at home. In fact, we're now considering replacing our own mattresses! Another thoughtful touch was the availability of USB ports and US-style outlets throughout the room, so we didn't need any plug adapters. The common areas are adorable, and the hotel's music and record-player theme gives the entire property a unique and fun atmosphere. We didn't include breakfast with our stay, but we did take advantage of the daily happy hours, which offered champagne and DIY drinks. Our son especially loved the ice cream floats! The hotel also provides complimentary toiletries near the front desk, which is a nice touch if you happen to forget anything. Most importantly, the staff were all incredibly kind, friendly, and accommodating. One of the hotel's biggest selling points is its fantastic location. It's just around the corner from Shinjuku-sanchome Station, making it incredibly convenient to get around Tokyo. There are also countless restaurants, bars, and shopping options within easy walking distance. FamilyMart, 7-Eleven, Starbucks, and Doutor are all nearby and became our go-to breakfast stops since we're not big breakfast eaters. Overall, we absolutely loved our stay and would highly recommend Tokyu Stay, especially for families looking for a comfortable, convenient, and well-designed place to stay in Tokyo! If I had a few minor suggestions for improvement, they would be to add more lighting near the full-length mirror, provide a few more towel hooks in the bathroom, and add some shelving in the kitchenette area. These are small details, but they would make an already great room even more functional. We would happily stay here again on our next trip to Tokyo!

For my Tokyo trips, Tokyu Stay Shinjuku is my go-to accommodation. Whenever I visited Tokyo, I used to stay at the Marriott Bonvoy, Westin, or Sheraton Miyako, but from now on, I will be staying here. The location is excellent, and the rooms are perfect for families.

The stylish hallway, cute room, spacious bathroom, ReFa shower, shampoo & conditioner, and body soap were all fantastic. I thoroughly enjoyed the room, which had everything: a washing machine, refrigerator, and microwave. The nearby station and FamilyMart are very convenient and easy to use. It's also convenient that you can get home quickly even if you drink until you're completely drunk.

The location was very convenient, and it was a lovely, clean hotel. The front desk staff were friendly, and there was a record player in the room, which I enjoyed renting records from.

✰Staying from December 16th to 17th, 2025✰

The road is narrow... let's walk.

Has the room size on Agoda been reduced? I see dishonesty in this listing. I booked a 22 square meter room, but closer to the check-in date, the size was reduced to 15 square meters. How is that possible?