Tokyu Stay Shinjuku – hotel in Shinjuku, Tokyo
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🚶 72 min walk to Club House (Ikebukuro)
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Tokyu Stay Shinjuku

Google (1471) 4.3
Tripadvisor (721) 4.5
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GayOut Score
G4.3 🦉4.5
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Address
3 Chome-7-1 Shinjuku, Shinjuku City, Tokyo 160-0022
📞
Phone
+813-3353-0109
🌐
Website
www.tokyustay.co.jp

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About this place Tokyu Stay Shinjuku

Tokyu Stay Shinjuku is a mid-range apartment-style hotel with washer-dryers in the rooms, a couple of minutes from Shinjuku-sanchome station and right on the edge of Ni-chome. The Gay Passport lists it as one of the closest hotels to the bars. Practical for a week.

Features

WiFi Year-round Gay-friendly (straight venue)

Insider Tips

Community Reviews

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Google Reviews

Verified by Google
4.3
★★★★☆
1,471 reviews

Based on 1,471 Google reviews.

Claudia Fri Oct 2026
★☆☆☆☆

Let's start with the positives of this hotel: the in-room washer-dryer and the location. Otherwise, I found the hotel to be unwelcoming. The first room we were assigned was so small that we had to leave our bags locked outside the door. I tried to request an upgrade, obviously for a fee, but was told the hotel was fully booked. I then asked for assistance from the travel agency we booked with, and magically, they were able to upgrade, again for a fee. Be warned, I know rooms in Japan tend to be small, but I've stayed at five hotels before this one, and I've never seen such an uncomfortable room. As a "courtesy," they leave a record player for guests, but the only place to put it is on the bed, and to put items in the safe, you literally had to lie on the floor. However, the upgraded room had its peculiarities: the only sink is in front of the bed, far from the toilet and the shower, which at least is large. Furthermore, the exhaust fan in the shower/washing machine room never turns off, and the noise can be heard even through the door. Maid service is nonexistent: to have the beds made or a basic bathroom cleaning, you have to make a special request and pay extra (even for stays of 3-5 nights). At most, they'll change your towels upon request. I think this is unthinkable for a property of this caliber. Finally, I found it very unpleasant that, despite a room being ready, we were asked to pay for an early check-in (which we needed for health reasons). In other properties (and I've experienced this), they try to accommodate the guest's needs (it's called hospitality) without charging 2,000 yen, especially if the room is already ready and available. One last detail: a 14-story hotel, in my opinion, can't have a single water dispenser next to the reception. In short, if you only have one night to stay, it's fine. But if you have to stay longer, I absolutely do not recommend it. There are chains of the same category and price that are much more welcoming.

Charles Beck Oct 2026
★★★★☆

Small room, very confortable bed, but not much hanging or cupboard space

tsubasa k (Vasser) Oct 2026
★☆☆☆☆
MayMay Chow Oct 2026
★★★★★

This boutique hotel is really convenient and it is in the heart of the city, it made things so easy to find !! the surrounding area is so convenient with lots of good local restaurants and it is very close to the subway! The staffs was very friendly and helpful, to help us around, overall in general, this hotel is a good choice for staying for 5 nights

KWANSJA Oct 2026
★★★★☆

The location is excellent, right in the heart of Shinjuku. There's a Family Mart directly across from the hotel, less than a minute's walk away. ISETAN department store is right next door. The surrounding area has many restaurants and bars, and you can walk to Big Camera and Uniqlo within a 5-minute walk. The subway station is very close, about a 2-minute walk. The staff are friendly and well-maintained. The room has a washing machine/dryer, free ice, and a vending machine for drinks. A shuttle service is available right in front of the hotel (just a short walk down the street). The hotel has over 10 floors and has an elevator, which is very convenient if you book a large room.

LC Oct 2026
★★☆☆☆

Location is convenient, but there isn’t room service, we got informed when check in, there isn’t room cleaning… they change tower and take out garbage., that’s all… terrible…

John Alba Oct 2026
★★★★★

Clean, modern and very functional room in such a strategic place. We loved it. The best shower I've ever used too. Staff was always very helpful and nice.

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Last updated on 13 November 2026

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