Hotel Novapark Kennedy
Visitors frequently praise the hotel's excellent location, cleanliness, and reasonable price for apartment-style rooms. However, some guests have reported significant issues with service, including a lack of hot water and power outages.
Hotéis perto de Hotel Novapark Kennedy
via Stay22Sobre este lugar Hotel Novapark Kennedy
Dicas locais
Avaliações da comunidade
Escrever uma avaliaçãoAvaliações do Google
Verificado pelo GoogleCom base em 32 avaliações no Google.
Excellent
TERRIBLE SERVICE — KENNEDY BRANCH. TOTALLY UNACCEPTABLE experience. I arrived tired at night and THERE WAS NO HOT WATER. I reported it and the only response was “we’ll report it.” ZERO solutions. ZERO interest. The next morning everything got worse: the power went out, the air conditioning was turned off, and the generator WASN'T SUPPLYING. In Guayaquil, with that heat. I couldn't shower, I couldn't rest. A HORRIBLE experience. I tried to extend my stay or change rooms and the only “help” was to tell me to go to another branch. They weren't even able to help with a reservation or give clear information about when the problem would be resolved. They themselves acknowledge that I'm a regular customer at the Urdesa branch, but at the Kennedy branch that MEANS NOTHING. No consideration, no solution, no compensation, despite not providing the services I paid for. COLD SERVICE. Complete disorganization. Absolute lack of empathy. Not recommended.
Excellent location and cleanliness
Escrever uma avaliação
Join 20 travelers who shared their experience here
Sugerir uma edição — Hotel Novapark Kennedy
Last updated on 19 agosto 2026