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Hotel The Empress
Visitors praise the Empress Hotel's prime location, with many highlighting the excellent staff and comfortable beds. However, several guests report negative experiences with rude or unprofessional security and bar staff, and some found the pool disappointing.
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Verificado pelo GoogleCom base em 675 avaliações no Google.
Unfortunately we were only there for one night, but this place was great. Will be coming back soon. Thanks!
Great place to stay and enjoy ashbury park and the nightlife
We have been staying at the Empress for years. The staff is the best and the location is prime. Rooms are not fancy and a bit dated but super comfortable beds make up for that. We are looking forward to our next stay.
Unfortunately staying here for this weekend - bar was empty at 10pm yet there were 5 security guards on a power trip clearing out the only five people at the bar buying drinks. Pass on this place.
I was very disappointed with my stay at this hotel. The staff was consistently rude and unwelcoming, which made the experience unpleasant from the start. The bartenders and pool staff, in particular, were unfriendly and seemed uninterested in helping guests. The pool was one of the biggest disappointments. The water was cloudy, oily, and appeared dirty. It did not look properly maintained or sanitized, and it was also extremely cold. Instead of being a relaxing amenity, it felt unhygienic and uninviting. The rooms were outdated and did not feel clean. Overall, the hotel does not appear to be well maintained, especially considering the price. Unfortunately, I cannot recommend this hotel based on my experience. I hope management takes these concerns seriously and improves the cleanliness, maintenance, and customer service.
One of the best hotels on the beach of Asbury Park with great view on the ocean . Micheal was on the front desk first time we stayed there . We cancelled our reservation in a different site where they lied about our rooms and we went to Empress hotel and Micheal showed as care and helped us to choose the room which was a real ocean view . Since then we go every week for one day to enjoy the service , the atmosphere and the ocean. Try it you will be hooked up like us. Thanks all the front desk people they are all amazing I need to add Christine from the front desk as an amazing help for us thanks a million
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Last updated on 29 agosto 2026