Legacy Montrose Clinic (Legacy Community Health)

A super clean place and the people are super friendly

Upstairs bathrooms are designated for both men and women without a lock / i was taking a number 2 / there was a young female next to me doing her business both of us were highly uncomfortable if that were my daughter this would be a huge problem / if this is not already against texas law it should be for obvious safety and legal reasons / who ever thought this is a good idea should be in prison!!! We the people need to stand up and be heard / this insanity needs to be stopped before it starts !!!

Excellent service

Best community health provide in houston.

The employees don't really seem to give a crap about the clients. There is a major lack of communication between them too. Unless they have a degree then they aren't going to act especially nice. Ask to speak to a manager if one of the employees starts giving you attitude or isn't even doing the bare minimum. If they give you the phrase "my manager is on lunch" then go to a different department and ask for a manager there

I went to this clinic for a follow-up after an ER visit and unfortunately left feeling unheard and misdiagnosed. I explained all of my symptoms and medical history in detail, including severe belching, retching, abdominal spasms, and the fact that my symptoms had already been ongoing for nearly a week. Despite this, I was told it was simply gastroenteritis (stomach flu), even though stomach flu is typically much shorter in duration. I also disclosed my personal history, including alcohol consumption, because I understood that information could be medically relevant. I felt that this detail was not explored or considered thoroughly, even though further discussion of it may have supported a diagnosis more consistent with gastritis. What made the experience especially frustrating was that I came prepared with written documentation of my symptoms, timeline, history, and answers to the common questions patients are usually asked. Had the paperwork actually been reviewed carefully, it could have saved time and allowed the focus to shift toward the more serious concerns I was trying to explain. Instead, I left feeling more like a process than a patient — rushed through rather than truly listened to. After continuing to research my symptoms and monitor my condition, it became increasingly clear that gastritis may have been a more accurate explanation, especially considering the duration, my history and nature of my symptoms. I understand doctors cannot always diagnose everything immediately, but patients deserve to feel heard, taken seriously, and fully evaluated. I hope this clinic improves how carefully patient concerns and documentation are reviewed in the future.

The reception area was awful; everyone was doing everything except registering people, and there was a huge line. The second floor, which is Vision, has excellent, very friendly staff, but the person inside Vision is a total despot. It's a shame that because of people who aren't happy in their jobs serving customers, those who are very friendly only get one star.