Nashville CARES

Won’t answer the phone and no way to enter the building for previously established appointment

I received very friendly, caring service today at the walk-in clinic. Tina was so kind with me this morning, and Diane set me up with a follow-up appointment this afternoon and was very welcoming. Elizabeth and Zach made me feel like I was in great hands. Amber in the lab was gentle with the blood draw. I've known of Nashville Cares for many years, and I appreciate their kindness and efficiency today when I needed them.

Directly quoted from a reputable source(s): Q:“What does Nashville Cares do?” A:“Nashville CARES offers people living with HIV/AIDS and their families a unique combination of services, resources and referrals to help with the challenges of the disease. All services are based upon need regardless of ability to pay.” 🤔😕🤨🧐

I've had nothing but great experience going there they are extremely nice and they really care. They are very good to talk to and make you feel comfortable when I go they talk me down because I'm so nervous of getting the test.

I went in for routine HIV testing and the process was so smooth and not stressful. The gentleman who helped me out was so kind and made me feel very comfortable! I highly recommend

Thank you so much for all the assistance. I never would've lasted very long in nashville without you!

I moved here and this place was highly recommended by so many. Within the past 8-12 months, this organization has lost its way. - case managers do not return calls. They are uninformed, not experienced, unprofessional and make false promises then ghost you. I've gone through 3 case managers in the past year and the experience has been the same with each of them. - case managers sleep with their clients and do not care. They also talk negatively about clients (by full name and pics) and tell their confidential medical information amd personal business to people inside and out of the organization. I say this because I went on several dates with someone who is a case manager there. This case manager (who still works there) started telling me about their stressful day one evening. The amount of information he told me about several clients made my heart drop. What made me feel worse was that I am also a client there but didn't tell him. If he is telling me all this inappropriate information. I stopped seeing him after that. But I'm pretty sure strangers know things about me that they shouldn't.

The personnel was extraordinary. John Pointer especially. He is an absolute delight and a beacon of light. On his own, he deserves a million of stars give that man a raise! lol

I’ve always had a great experience with Nashville cares. In the past year I haven’t had my phone calls returned, I’ve been strung along…there’s no sense of urgency…case management used to be so much better! I miss Maude her and I never had any issues.

THE STAFF DON'T CARE THEY ARE AWFUL TO THEIR EMPLOYEES AND ESPECIALLY THE CLIENTS I HAVE HEARD A STAFF MEMBER TALK VERY BAD ABOUT A CLIENT I THOUGHT THIS WAS A GOOD PLACE BUT ONCE YOU GET DEEP INVOLVED THEN YOU WILL SEE HOW HORRIBLE IT IS

Don't waste your time asking for help. They don't CARE.

Great place

Forever in my corner