Navos Children Youth and Family Resources

This place Navos has an adjacent Community Center next door, which is a waste, because is closed and expensive to rent. See Im a local (Burien) Art Teacher, that came and did an art program for the kids. Why would you call Community Center in a very dense brown housing site, should be call Community 4Profit Center. Sad to see this brand new building with zero programing and zero interested in building community.

The nurses are petty nightmares who are angry at you for asking questions about medications. The final straw was trying to get ahead of medication changes last month, getting a condescending voicemail back that didn't answer the question, upon me calling out that it was their fault I'm out of medication and asking for someone to fix it, I got a call back from a nurse (who wasn't supposed to be handling calls by the way) who LIED to me that they had already sent out the prescription. It's days later and my pharmacist just let me know that this wasn't true when I checked on why my medication hadn't been filled. Lying is absolutely diabolical and evil, these people have no business working in mental health.

Who are these people? How are they qualified? There’s nothing provided. They believe that you’re supposed to show up for four hours a day to talk about drugs and alcohol with someone Who has not qualified for anything they are actually possing as a counselor for what they’re doing and then they also on your off day they have some random quote person as you’re psychiatrist who again has zero qualifications. I’m asking how is this actually a state run institution?

The fact that they're allowed to operate as a medical facility is nothing short of criminal after what they put me through. Being subject to someone who couldn't even correctly define basic English terminology was nothing short of insulting, too! 👿

Y'all playing wit y'all jobs the way y'all runninit over there is blowin me i don't get a company that don't even answer crisis calls 🤨?? Yk Its Bad When Yo GrandMa Leavin Bad Reviews 🤣😭

I’d give this place 0 stars if I could. My family member is in one the worst mental health crises of their life (and we’ve seen many) because of the lax and lazy practice provided here. Sibling went in completely disoriented, severely manic, for MONTHS and was discharged with a prescription. No referrals to a higher level of care as you’d expect given their condition and history. Now my sibling is entirely lost in their symptoms.

Trash facility who supposedly helps people

If I could leave a 0 star I would. I'm so sick of how this place treats my son. I treated me like a pos so that's why I left. My son is constantly get switched medication doctors and counselors. He gets comfortable with someone then all of a sudden they leave. They also haven't given 3months worth of meds like they were and claim they forgot .. then today we were on telehealth for 30min only to be told his app was 1010 and I know it was at 11... this is the 3rd time they've don't this to us. And I'm pissed and sick of them doing this. Now my son will be out of meds for 3 weeks by the time he goes for the appointment next week. I'm so sick of this place they need to do better period

I have used this office for years, attempting to get my medications right and I still dont have what I came for. First of all let's start with the fact that I was supposed to be seen by a psychiatrist. I, in fact, was not assigned one. They instead assigned a nurse practitioner to me without the credentials I felt like she needed to have to diagnose my mental health disorders if any her name is diane bunch and I would not reccomend being seen by her. My reason being that she the INSISTED on increasing a medication that I was already having horrible side effects to which could have lead to permanent damage on myself. She knows I need a medication and is reluctant to give it to me and when I tell her it is absolutely necessary. She tries to give me a dose that is not enough for the severity of the condition that I am explaining to her which leaves me in a position to suffer until I had to seek out mental health care from a different reputable doctor. This has caused me much frustration. If it is at all possible to get mental healthcare elsewhere, do so.

My therapist accused me of trying to dodge meetings when the program for online therapy wouldn’t work, he scoffed at me, ignored everything I said and sent him trying to get help, but eventually fixed the problem albeit VERY unprofessionally (argued and treated me like I was a habitual liar). After 3 half wasted sessions (due to going similarly) It felt like I was talking to a random dude, not a licensed professional. I tried to communicate with him about ceasing my current program to go with another company and he ghosted me and my guardian. No texts, no calls, even avoided our planned meeting. Called in and was met with a guy who knew nothing except what I already knew (meeting time) and couldn’t contact my therapist OR his supervisor. Update: Psychologist I had scheduled was extremely nice, so it’s good to know that their staff aren’t all frustrating, when I did get ahold of people they were great at their jobs and helping me as well. The therapists supervisor was very professional, she could’ve shown more sincerity but I can’t complain. She gave me good options and was open about my reservation on making a decision immediately. Communication is a bit difficult since you get voicemail a lot, but the supervisor did call me back the next day after leaving one. Overall give it a shot, but voice your opinion if you feel like somethings not right, they will 100% help you as far as I’m concerned.

Got a therapist there and it's my sons 4th appointment, its been less than mediocre, they haven't even spoken anything about my son yet. Therapist doesn't respond back, called for a supervisor to call back two times and no-one ever returned the call. Therapist spent first two appointments double checking our paperwork, the link for speaking online didn't work, in and on.

It is virtually impossible to reach anyone at Navos about patient care. I spent over three hours this morning trying to reach a care provider (or anyone in a leadership position who might assist me in doing so) about a client/patient/resident sent to our hospital ER; without any success. I was transfered between voicemail messages that someone was out of the office repeatedly. No one calls back fron this facility. The front desk is not able contact anyone with whom I can coordinate care. The Navos website gives no direct numbers to leadership or providers. It is inexcusably poor care to be unavailable to community/ hospital doctors trying to care for Navos clients/patients/residents; it is also obnoxious to send patients to a hospital for care without any coordination between Navos providers and the physicians from whom Navos is seeking care.