Keio Plaza Hotel Tokyo, gay-friendly hotel in Shinjuku City
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Keio Plaza Hotel Tokyo

Google (16034) 4.2
Tripadvisor (5582) 4.1
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What reviewers say

Visitors praise the Keio Plaza Hotel Tokyo for its spacious and clean rooms, excellent service, and good location with convenient access to transport and attractions. However, some guests found the rooms dated in certain towers and were surprised by additional charges for extra occupants.

83
/ 100
GayOut Score
G4.2 🦉4.1
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Address
2 Chome-2-1 Nishishinjuku, Shinjuku City, Tokyo 160-8330, Japan
🌐
Website
www.keioplaza.co.jp

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About this place Keio Plaza Hotel Tokyo

Keio Plaza Hotel Tokyo is a large high-rise hotel in West Shinjuku's skyscraper district, about a five-minute walk from Shinjuku Station. It's been around since 1971, making it one of Tokyo's first skyscraper hotels, with over a thousand rooms, multiple restaurants and bars, and free Wi-Fi. The hotel has made a point to promote LGBTQ+ inclusion, even offering same-sex wedding plans - a notable effort for a mainstream hotel. Shinjuku Ni-chome, the city's main gay district, is a 20-minute walk east of the station, or just one stop away on the Marunouchi Line. Upper-floor rooms on the east side have a view of the city. It's got over 15,000 Google reviews, averaging 4.2, which suggests it's a dependable choice.

Features

Gay-friendly (straight venue) Card payments accepted Walk-ins welcome Reservation required Wheelchair accessible ♿ WiFi Year-round Gay-friendly (straight venue) Air conditioning

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Community Reviews

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Google Reviews

Verified by Google
4.2
★★★★☆
16,034 reviews

Based on 16,034 Google reviews.

Anna Keping Jun 2026
★★★★★
Vladi Ermishin Jun 2026
★★★★★

⭐⭐⭐⭐⭐ An outstanding stay at the Keio Plaza Hotel Tokyo. The rooms were spacious, clean, and comfortable, and the service was exceptional. The staff were friendly, professional, and always willing to help. Breakfast was excellent, with two different restaurant options and a great variety of food. The only small downside was that the outdoor pool was closed during June. Highly recommended! 🇯🇵

D Jun 2026
★★★★★

It's absolutely perfect. I think Premier Gran is on a whole other level. I want to continue using it regularly.

ま。 Jun 2026
★★★☆☆
yama Channel “yama チャンネル” Jun 2026
★★★★☆

I did not stay overnight. I visited for the first time through the "Mōyū Rōshi no Kai" (Brave Ronin Association) event. It was a buffet-style standing party. The staff were quick to clear away empty plates and glasses, showing great consideration for the guests. I think the service is excellent. The food was, as expected from a hotel, delicious.

M Y Jun 2026
★★★★★

About 80% of the guests were foreigners. (That's just my impression.)

Marlon Kluger Jun 2026
★☆☆☆☆

We booked this hotel through Expedia, and I’m not sure if there was a glitch in the system during the booking process, but we specifically booked a room with two twin beds for our family of four. When we arrived at the hotel, we were told the reservation was only for three people. I had spent a lot of time reviewing and making the reservation, so I can’t say exactly where the issue happened. Regardless, once we arrived, the hotel charged us an additional $250 for our nine-year-old child to stay in the room. I completely understand if there is some type of extra charge. An additional guest uses water, towels, soap, and other hotel services. But $250 extra for one child felt excessive. For families traveling here, I would just say: buyer beware. Make sure your reservation clearly shows the correct number of guests before you arrive, because the extra charges can be significant.

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Last updated on 13 November 2026

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