Cupid Hotel
Many visitors praise the hotel's enthusiastic and friendly staff, with some highlighting special touches like birthday surprises. However, a common complaint is that rooms can be smaller than pictured and some lack windows, with noise from nearby bars also being an issue for some guests.
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via Stay22About this place Cupid Hotel
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I have been a regular guest of this hotel for 5 years already. Last week, I booked a room and when I went there, they asked for my passport. I have shown. They asked for my visa and I said I do not need a visa but I have TRC. But unfortunately, I realized that I forgot my new TRC at home. And they did not accept me to the hotel. I have explained that I am a regular and I can send my TRC pictures as soon as I arrive home the next day. They did not accept either. I also show my VN driving licence which you cannot get without TRC. They say no again. They allowed me to talk with the management. And nothing changed. It was raining outside and I had to ride my motorbike under the heavy rain to find another hotel. The hotel I found also asked for my TRC, but after I explained the situation, they gave me the room and I sent my TRC photo to them the next day. This hotel management doesn't know how to build relationships with ''trust'' even with their regular guests. I have many Vietnamese and foreign friends in Saigon and I texted this story to all of them. I believe they will never visit Cupid Hotel again, it is their decision of course. But for me, NEVER AGAIN! PS: The staff in the reception are very nice by the way, there is no issue with the attitude.
Excellent service. All the staff, even the cleaning staff, knew it was my birthday and brought me a cake and flowers.
I saw a good deal on Agoda , thinking it was quite close to Central so I booked for 2 days. Terrible mistake , the room was great, most of them has no windows, smaller than the pictures, the service was OK, but the noise from the bar on the opposite side of the street was so loud and lasted for whole night. I had to change from the front room to the one at the very back of top floor but the thumping noise still kept me awake until sunrise, yet the young apprentice girl at reception lied to me that once in the room I can not hear it. This hotel only suits short stay in the morning or afternoon because basically it is an adult love hotel, otherwise it is so noisy once evening comes.
The reception and security staff were all very enthusiastic, friendly, and lovely. 10/10, you should definitely book this place! The rooms are beautiful, spacious, and comfortable.
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