Hotel The Garden City

Beautiful hotel with top notch service. Everything went seamlessly and our room was exquisite. We enjoyed drinks at the outdoor bar in the evening, as well as the magnificent Sunday brunch at the Red Salt Room. Highly recommended.

This place is so bad, they didn’t have toilet paper, towels or shampoo in the room. The hotel was disgusting and it looks so torn down, you feel like you’re in a bad motel, not hotel. It’s so run down, they don’t care anymore that it stinks and carpets are dirty. Don’t book here, I’m warning you, you’ll regret it. This was the door to the bathroom, a big hole and a door that doesn’t close well.

When my husband and I booked this room we were very skeptical because of the reviews. However, we were pleasantly surprised by our stay. We did not experience any of the negative comments or things that people were saying. The only issue I had was the front desk lady had a little bit of an attitude when I was having trouble with my key, but it was nothing serious enough for me to be angry or hold a grudge. Another thing, they do require a $300 security deposit during your stay to ensure nothing is ruined, I completely understand that, and most places do require a security deposit but $300 did seem to be a lot and took us by surprise. I did not fight them on it, I paid it, and I got it within 2 business days back. However, for other people staying it seemed to be an issue. My husband and I were staying at the very first room by the front desk so we could hear people screaming and yelling about the $300, understandable. Going back to the comments about the housekeeping and location. Our room was very clean, the air conditioning was already on so we walked into a nice cool room. The sheets and and pillow cases were completely clean, our TV and mini fridge worked perfectly fine. Other than that incident with one of the front desk members, everyone else was very nice and welcoming. We did not notice any people standing outside the hotel making us feel unsafe. We even got back around 2am one night, no issues at all. Nobody tried to enter our room without permission, not even housekeeping, and nothing was stolen from us. We also did not smell any drugs or see any drug activity through our stay. We also enjoyed the location, it was very close to a lot. Target is just around the corner and because we were in town for a wedding, Uber rides were very cheap and fast or you could walk.

The entire GCH team was exceptionally attentive and responsive to every request and question throughout both the planning process and the events themselves. From the seamless transitions between venues to the outstanding food and beverage service, every detail was executed flawlessly. Most importantly, the bride and groom—and all of their guests—had an incredible time all weekend long. The experience truly exceeded all expectations.

The ambiance of the place is excellent However the restaurant on the first floor i was expecting more of a well rounded service from server it was not top notch The food was not what I expected the crab appetizer was ok ! The salmon dish was a waste my salmon was tasting Bitter like burnt the veg pok chow was swimming in a lot of sauce the mushroom was ok! . The manager did not come over to our table to see how things was going but I notice he went to ever other table . Chances of dining there again is slim.

The staff - at the hotel and restaurant - were remarkable. It was my wife’s birthday, and they went above and beyond for her (in a very elevated way). The room, food, and staff were exceptional. Bravo!

This is a beautiful hotel in a fantastic location. The staff is always attentive and friendly, and the rooms are consistently spotless, spacious, and comfortable. I highly recommend it and look forward to staying here again.