Clock Inn Colombo
Many visitors found the staff friendly and helpful, with some highlighting excellent hospitality and convenient locations. However, a recurring complaint is about disappointing service, including a lack of assistance with luggage and issues with cleanliness and pest control during breakfast. Some guests also felt the rooms did not match their appearance in photos.
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Vérifié par GoogleBasé sur 843 avis Google.
Good place
The rooms were nice and comfortable, but the service was disappointing. There was no one available to help with luggage, so I had to carry my bags to the room myself. During breakfast there were flies around, and even a crow entered the dining area. Unfortunately, no staff member came over to handle the situation, which made the experience uncomfortable.
Stayed here for 2 nights and overall had a good experience. The location was really convenient and the staff, especially Kaweesha and Ansana, were very friendly and helpful. Breakfast was also nice. The only downside was that the room looked a bit older and smaller than it appeared in the photos. But for a short stay, it was comfortable and the staff made the experience better.
All together it was a pleasant stay for me. The people answered whenever I reached out. Mr Ruwan and other housekeeper did give me a very good hospitality and was very helpful.
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