Wyndham Garden Kassel
While some guests found the staff friendly and the breakfast good, many visitors report the hotel is outdated and worn, with common complaints about cleanliness, broken fixtures, and unpleasant smells. Some rooms are described as modern and clean, contradicting other reviews that mention dirt and mold.
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A good hotel for one or two nights. We didn't have much contact with the staff, and the reception was so-so, hence only 3 stars. It was a bit noisy at night with the window open. However, the room was clean and comfortable, and we slept well. We spontaneously booked breakfast in the morning. The selection and service there were very pleasant.
It’s complicated with the rooms. They have three different categories and the condition is not clear. Some are renovated some others are not.
I was last here 8 years ago. Since then, nothing has been done to the hotel. It's gotten worse. Some of the rooms are very old and run-down. There are moldy corners in the shower, and it's very noisy. You can hear every movement from the neighboring rooms.
The absolute worst place, truly, and definitely not recommended. Let's start with the elevators. There are two, one is broken, and over the Pentecost weekend, the second one also broke down. A resident with a heart condition and shortness of breath was told she had to take the stairs (6th floor). Only after her husband called did she get a room three floors down. Then there are the rooms. Business room? No minibar, the beds were sloppy, the bedside lamps had a loose connection, and the bathtub leaked. You fill it with water and then have to sit on the drain to be able to bathe until the end. And then there's the service. Only one of the two beds is made, an empty pizza box is left lying around, and cleanliness was far from ideal.
All in all, the stay was okay.
Perfect for a stopover, clean rooms, fantastic breakfast buffet, we'd love to come back next year! Excellent value for money.
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Last updated on 20 août 2026