Hôtel Premier Inn, centre-ville de Lincoln

I had a stay very disappointing stay at Lincoln city centre premier inn! I paid for an early check in at 11am and upon arrival I had to wait 15 minutes for a member of staff to assist me with checking in. I was wet from the rain and clearly uncomfortable. After standing for 5 minutes for the member of staff to check me in who was more interested in her personal phone which was open on a social media app and she was using her phone more than the computer system to check me in. After finally receiving my key card I went to the first floor where my room was, the key did not work. I returned to reception to ask for a new key, I repeated this process 3 TIMES and on the 4th time I asked the staff member to come with me which she did and I ended up having to be given an emergency key. The following morning 4/5/26 I had the do not disturb sign on the outside of my door. there was a knock on the door at 10am it was a member of the housekeeping team asking if I was checking out today. Which I replied with “yes” and said “ah yes I can see from the sheet” I asked if she knew I was checking out today then why was she disturbing me 2 hours before check out. She said “I wanted to see if you needed anything for your room or any cleaning” which was obviously not the truth if she knew I was checking out. So I was disturbed for absolutely no reason at all. Very annoying

Good stay for center

Comfortable rooms, well appointed. Excellent breakfast. Very good location. Friendly staff.

look clean and tidy

All good here , carpark next door and not a rip off as to often happens. Rooms clean, beds good, plenty of breakfast.

Ideal place to stay. Parking next-door, and close to shops, pubs, restaurants cathedral.

Great location and room. Machines to check in very temperamental, and no staff available to help with check in. Comfy room and even got a Cadbury hot chocolate sachet in the room. And biscuits!

Comfortable and reasonably priced hotel in a decent location, with great breakfast.