Prowler London
Goście chwalą Prowler London za bogaty i stylowy wybór produktów, a niektórzy wspominają o pomocnych i uroczych asystentach. Jednak liczne recenzje podkreślają konsekwentnie niegrzeczny i nieprzyjazny personel, a jeden klient miał również problem z zawyżoną opłatą za magazyn. Pojawiają się również skargi na ścisłą politykę braku możliwości wymiany, nawet w przypadku takich artykułów jak szorty.
Hotele w pobliżu Prowler London
via Stay22O tym miejscu Prowler London
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Zweryfikowane przez GoogleNa podstawie 92 opinii z Google.
Came in and was instantly greeted by unfriendly staff. A blonde girl who said that we shouldn’t go in due to having food and then just stared at us before moving behind her colleague and whispering. Wouldn’t go in.
Came in and was instantly greeted by unfriendly staff. A blonde girl who said that we shouldn’t go in due to having food and then just stared at us before moving behind her colleague and whispering. Wouldn’t go in.
I went to the Prowler Soho and Prowler RED last night, February 3, 2026, and when I looked at my Prowler RED receipt, I noticed that I got charged for two of the Prowler Magazines at 20 quid each and was only given one, which I did not ask to purchase. The cashier scanned it (twice, apparently), put it with the other stuff I was purchasing, and said that "there's no charge" for it, so I was like "ok, whatever, stores sometimes throw in their magazines or catalogues when people buy stuff." The exact same thing happened to me at this location, Prowler Soho, so I'm assuming I also got charged 40 quid I didn't ask to spend. However, I can't confirm that I was double charged for the Prowler Magazine there because I was not given an itemized receipt. The real kicker? The Prowler Magazine was supposed to have a 20-quid-off voucher for the next purchase, but -- surprise, surprise -- both of the ones I got had already had the voucher removed. This makes me question if the employees are double-charging for the magazines to boost the company profit and keeping the vouchers for themselves. I understand that the voucher essentially makes the magazine free, but it's extremely uncalled for to force it on someone, double charge, and then not actually provide the voucher. If I had only been charged the 20 quid for one magazine at each place, whatever. But 40 quid when I'm only getting 20 quid worth of product (at least at Prowler RED, again, I was not able to confirm if this was the case at this location) is not okay, especially if the same thing happened at this location. If it happened at both locations, that's 80 quid I'm out. I more than likely will not be returning to either of the London Prowler locations, nor would I recommend anyone else visit if they ask for my recommendation. On the bright side, the staff was helpful and answered my questions.
I went to the Prowler Soho and Prowler RED last night, February 3, 2026, and when I looked at my Prowler RED receipt, I noticed that I got charged for two of the Prowler Magazines at 20 quid each and was only given one, which I did not ask to purchase. The cashier scanned it (twice, apparently), put it with the other stuff I was purchasing, and said that "there's no charge" for it, so I was like "ok, whatever, stores sometimes throw in their magazines or catalogues when people buy stuff." The exact same thing happened to me at this location, Prowler Soho, so I'm assuming I also got charged 40 quid I didn't ask to spend. However, I can't confirm that I was double charged for the Prowler Magazine there because I was not given an itemized receipt. The real kicker? The Prowler Magazine was supposed to have a 20-quid-off voucher for the next purchase, but -- surprise, surprise -- both of the ones I got had already had the voucher removed. This makes me question if the employees are double-charging for the magazines to boost the company profit and keeping the vouchers for themselves. I understand that the voucher essentially makes the magazine free, but it's extremely uncalled for to force it on someone, double charge, and then not actually provide the voucher. If I had only been charged the 20 quid for one magazine at each place, whatever. But 40 quid when I'm only getting 20 quid worth of product (at least at Prowler RED, again, I was not able to confirm if this was the case at this location) is not okay, especially if the same thing happened at this location. If it happened at both locations, that's 80 quid I'm out. I more than likely will not be returning to either of the London Prowler locations, nor would I recommend anyone else visit if they ask for my recommendation. On the bright side, the staff was helpful and answered my questions.
Bought 5 items in the store one of it was a XL shorts and the day after (less than 24h) I went to the store to exchange it (was a SHORTS not underwear) and the manager said they don’t do any exchanges. I didn’t use it even try it (and to remind it was a SHORTS not underwear) if it was a underwear I could understand but shorts 😒. Spent more than £100 and by the way the quality is REALLY BAD for the high prices in the items. Really BAD QUALITY and -1 client from now.
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Last updated on 20 sierpień 2026