RESTAURANTE LASAI

A string of disappointments… we ordered the Aste Nagusi menu and, apart from the cod, the rest of the dishes were completely unremarkable. We had to send back the langoustine because both dishes contained sand and were inedible. The staff simply removed the dish and re-served it, without even offering an apology. Charging €97 for the menu, one would expect a more coherent narrative between courses and more attentive service (refilling your wine glass, for example). The bread they offer is just okay. In short, there are places in Bilbao where you can get food of the same quality for half the price. I don't recommend it.

A charming and intimate restaurant with delicious food and delightful service! One of those must-visit spots on Bilbao's culinary map. A charming, intimate restaurant with absolutely delicious food and the loveliest service! Definitely one of the must-visit spots on Bilbao's culinary map.

We went to Lasai with high expectations, and overall, the experience was excellent. The atmosphere is one of those places you want to return to: a space with character, pleasant lighting, and an intimate feel that makes you feel comfortable from the moment you walk in. The service was outstanding: friendly without being intrusive, attentive to timing, and with great recommendations. Their coordination and professionalism are evident. The food was very good, with quality ingredients and skillful preparation. We would definitely return.

We went to celebrate my parents' golden wedding anniversary and it was a wonderful experience in every way, from the attentive staff and the incredibly delicious food, to the peaceful atmosphere of the restaurant itself, a truly inviting ambiance. Thank you to the entire Lasai team for making our meal an unforgettable experience.

Pleasant surprise.

I had made a reservation months in advance of our visit to Bilbao and was really looking forward to our dinner. When we arrived, we were told they didn't have a table available for us, and to come back in 20 minutes. When we returned, they told us to come back in another 20 minutes. After over an hour, we were finally seated, but the service was slow and inattentive throughout our dinner, especially as the rest of the dining room left and they were focused on resetting the tables around us. We had requested the Crystal Menu, but were not told in advance that they would not have it available that night. The replacement menu did not have the highlights we were anticipating. Overall the food was very good, but more than one dish did not meet our expectations. Most of all, though, I was disappointed in the service. It took longer than it should have to take our orders and clear the table between courses, and not once did anyone come by to pour wine when all of our glasses were empty. Having worked in a fine dining restaurant, and knowing the reputation of Lasai, I expected much more from our experience. On the plus side, two people in our party had dietary restrictions and the chef did a wonderful job adapting the menu for them (with advance notice via email). They were also very gracious in providing a significant discount on our meal due to the wait time. However, we overheard another table bragging about how they were the first table seated and would be the last to leave, while sitting and only drinking water the entire time we were there. In my experience, the restaurant is responsible for pacing tables and expediting service so that everyone who has a reservation is seated on time.

We had the crystal tasting menu and were very impressed by everything. The service was attentive. The tempos were right. The water and the bread were included and they really mean it. My daughter had like 10 pieces of bread because they were so tasty 😆. 💯 recommendation!

The restaurant insisted the entire table had to order one of the 2 tasting meals on the menu and everyone had to agree to the same choice. Also, the presentation of courses was awkwardly done with broth having to be fetched from the kitchen because not enough was brought out. I was surprised they didn't float a staff to help serve the 12 person table at once instead of dribbling the food out for each course.

Being at LASAI is an experience you have to have at least once in your life. An unparalleled blend of flavors, as is their service. I want to especially thank Inés for her service; she's a true professional.

Delicious food and excellent service. Surprising flavor combinations. Loved the wine.