Hotel Ros Tower
Visitors praise Hotel Ros Tower for its beautiful appearance, excellent location, and good breakfast with variety. However, common complaints include malfunctioning amenities like toilets, showers, elevators, and pools, as well as issues with cleanliness and potential dishonesty from staff regarding credit card charges. Some guests also found the spa areas to be uncomfortably cold.
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Beautiful place, highly recommended
The rooms are terrible, the toilet and bidet don't work, the shower floods the entire bathroom, the price for the poor service is outrageous, the elevators are constantly stuck, I absolutely do not recommend it
I'm only talking about the spa itself. I went in winter. The cold massage room, the cold ozone room, and the lounge area after your massage are uncomfortable and unwarm. It only fits two people at a time, and if someone else comes along, you feel cramped. It's located inside a room made entirely of gray marble with two small windows, making it a cold and unwelcoming space, at least in my opinion. We paid for a spa day from 11 am to 7 pm, and after three hours, you don't know what to do or where to stay for a drink or to read a book, so you have to leave. Furthermore, the place doesn't live up to the standards of a 5-star hotel. You expect something that isn't there! The robes were torn and worn, and the towels were very used, although clean! I didn't feel comfortable or relaxed. I wouldn't go back!
Excellent place, very comfortable, the breakfast is amazing. Congratulations!!
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Last updated on 18 August 2026