Longhorn Casino & Hotel
Visitors frequently praise the Longhorn Casino & Hotel for its good value, tasty and affordable food, and generally friendly staff. However, some guests have encountered issues with rude staff in the restaurant, and others noted that the hotel and rooms are a bit dated and can have a strong cigarette smoke smell.
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The staff is especially caring and accommodating! Angie at the Players Card desk is so sweet, very good at her job and very kind as I witnessed her train another associate. I hope to see her again someday. The Front Desk manager (forgot her name (MY BAD!) was amazing! Upon settling in our room we found the toilet wasn’t working. We called the Front Desk and I swear she was knocking at our door before we hung up the phone. Answered the door, there she was, tools in hand. Got the job done in record time!! She was so sweet and capable.
Very rude and disrespectful staff at the chuck wagon restaurant. Told me I had to sit across from my girlfriend instead of next to her in a booth and was threatened with security if I didn't move. The asst mgr was talking to my like a child. Very bad customer service and not a good place to visit. I do not recommend visiting this place if you like to be treated with respect
10 out of 10 .Great casino stayed there for the second time for 7 days Free breakfast every dayits so good i have booked with agoda for 7 days in september
Great place to get a drink or eat some food
This is a really good hotel for the money. At breakfast, you can choose from a wide selection of dishes, and the food is tasty. They also offer plenty of bonuses like a free drink and free spins at the casino. The pet fee was only $11. The rooms are a bit old but very clean. Parking is free. If you’re not planning to spend all your time in the room looking out the window, this is an excellent option
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