Poulsbo Inn & Suites

very nice staff. the rooms were old fashioned but clean, and the place had a very cool cabin-in-the-woods vibe

the place is definitely older and the rooms are a little stingy , but cozy. good value though. pool is nice and staff were kind. would give it 4.5 out of 5

We had a birthday celebration and needed an inexpensive Hotel to sleep in once the celebration was done. Cute cabin/lodge style vibe, clean, quiet, immensities were plentiful - the room had a fridge, microwave, and a very nice continental breakfast was provided in the lobby in the morning with plenty of options to please even the pickiest of eaters! We even took a quick dip in the hot tub it was great and we will definitely be staying with Poulsbo Inn and Suites again. Thank you for being a part of my Birthday celebration.

Clean, lovely place that looks like somebody actually cares about it. Friedliest staff I have met in WA so far. Could not recommend enough!

Great service! Very cozy! Great for a weekend! Just a short drive to the heart of Poulsbo and there are local restaurants within walking distance.

This hotel is always a great stay. This was the first time we had an issue. I went to the breakfast area to make a bagel for my son and one of the managers was completing the hiring process for a few employees seated at the eating tables. I overhead the manager talking about waiving the 30 minute break and audit implications and telling the new hires that they could take a 10 minute break if they needed it in their car or wherever they wanted. The manager went on to say that if 30 minute break was really needed it could be taken and at one point there was a comment about signing out. I was just trying to toast my bagel and put some cream cheese on it for my son but it was impossible not to overhear the conversation. To me it felt really unfair as I don’t think these new hires could say anything otherwise to these comments because they were accepting the job. When I left I asked a room cleaner about it and she said yes it is a labor practice issue but then said she likes working here very much and her boss is great. I asked because I really like the staff here and I was hoping I was just confused about what I thought I was hearing. Upon check out the manger in a very aggressive manner showed me the law about how an employee can waive their rights. I let her know my concern was that her new hires might not feel comfortable speaking their mind. She responded by saying they would feel comfortable and that she mentioned that aspect in the very early hiring stage too. She went on to scold me for not coming to her and I let her know that as a patron I do not have to follow any specific standards and really just wanted to get the heck out of that office. As I drove away with my son I felt really upset and could not get the rude look she gave out of my head. It was truly one of the most unusual hotel experiences I have ever experienced. It has been hard to get this person out of my mind her hostility was palpable and now I see I am not alone: Front Desk Leadership: A recurring complaint describes a front desk manager as having "extreme anger issues" and acting as if they own the property. This individual is allegedly responsible for making the work environment miserable for the rest of the staff. Lack of GM Presence: Reviews suggest the General Manager is rarely on-site, delegating significant authority to this front desk manager without sufficient oversight. This has led to a culture where staff feel forced to "go along with the nastiness" to avoid conflict.