Ingenia Holidays Sydney Hills
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via Stay22About this place Ingenia Holidays Sydney Hills
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Awesome staff and great place
The tent spots were not very nice. There was very little grass, which makes the site very dirty/muddy. All the tent sites looked directly onto a shed and rubbish bins, which took away from the overall experience. I was expecting a more natural setting with trees and a relaxed, outdoorsy feel, especially since the photos looked amazing. Unfortunately, it seems those images mainly reflect the campervan areas, not the tent sites. The pool was freezing cold even for a very hot day. The tent camping area could definitely be improved.
Staff were helpful and friendly. Lots of warm blankets which was nice on cold nights. Old fashioned bungalow - nothing fancy but does the job. Non-existent wifi or tv connection to Netflix etc.
Great little caravan park. Easy to get to and perfect for a place to stay with the kids
If I could give zero stars for service I would and I was only a visitor for a few hours ! There was someone taking drugs via syringe in the communal kitchen, we took photos and the repetition said he was a diabetic and it’s medical. Absolute BS and she refused to do anything about it and was rude. We had 5 kids with us!! Not to mention they put chemicals in the pool and didn’t circulate it properly and check PH level before kids got it. One of the children had a severe allergic reaction, they did not care. Rooms are tiny as.
Excellent customer service A++, and great location. Would highly recommend to all
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Last updated on 3 August 2026