Sofitel Legend People's Grand Hotel Xi'an
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The hotel enjoys a convenient location, with an elegant and tranquil setting. The guest rooms are clean and spacious, and the bedding is exceptionally comfortable. The staff are warm and courteous, offering attentive, personalized service. The breakfast boasts a wide selection of dishes and tastes excellent. Overall, our stay was relaxing and enjoyable, with outstanding value for money. We would like to extend special thanks to Morty and Kevin in the concierge department for their generous assistance. Mr. Yu’s English is excellent, and we also appreciate butler Jack and Andi.
The hotel is situated within a courtyard and has a charming, vintage feel. The staff were incredibly welcoming; I’d especially like to commend Kevin, Morty, and their supervisor, Wilson—despite the large amount of luggage we had, they delivered it to our room very quickly. We will definitely be back!
Sofitel Legend Hotel Xian is situated in a historic building inside an elegant garden compound comprising three hotels under Accor group. While the exterior of the building looks historical, the interior design and decoration are modern, clean and filled with noble atmosphere. The hotel is located in a quiet area while within walkable distance to many points of interest, like Drum and Clock Towers. The choices for breakfast are good enough for us to stay there for 3 days. And the most impressive part of the hotel is the service and its staff. All staff are helpful and professional, in particular Jack from the front desk. He attended to every details of our stay, offering professional services and surprises from the relaxing afternoon tea at bar on 7/F, booking spa and arranging cake for my husband's birthday.... It's not difficult to find a well built and equipped hotel in China but it's hard to find a hotel where you can feel the professionalism, hospitality and pride in work from a good team of hotel staff, just like whom we met in Softel Legend Xian!
It is a luxurious and classic hotel. There is also a museum within the hotel featuring the historical records of this legendary hotel. The chocolate Terracotta Army amenities provided as a welcome gift were very impressive, and even though one of them was accidentally broken, they provided a replacement. Thank you for the thoughtfulness and consideration of the Rooms team ♡ It was a pleasant stay.
A memorable stay at the Sofitel Legend Xi’an. The hotel truly lives up to its name: a place steeped in history, with a unique atmosphere that makes it a truly distinctive destination. The service is exceptional, with attentive and highly professional staff throughout our stay. The suite was magnificent, perfectly equipped, combining comfort and elegance with great charm. The location is also a real asset, within the city walls in the old city, allowing easy access to the gates of Xi’an in less than 20 minutes. The only area for improvement is the breakfast service, which could be more streamlined and efficient to fully meet the standards of the rest of the hotel. An exceptional hotel that I recommend without hesitation.
I liked it very much. It was clean, beautiful, and the service was good.
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Last updated on 13 November 2026