Ô Secret
Viele Besucher loben das Personal als nett, höflich und freundlich und finden die Zimmer für einen romantischen Kurzurlaub komfortabel und geräumig. Einige Gäste haben jedoch Probleme mit defekten Annehmlichkeiten wie Fernsehern gemeldet und fanden die Zimmer klein und stickig mit schlechter Belüftung. Es gibt auch ernsthafte Anschuldigungen, dass Gäste zu zusätzlichen Gebühren gezwungen und vom Management schlecht behandelt wurden.
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An undisclosed security deposit was required at the time of booking, and the reservation was refused. While they had promised over the phone not to charge a deposit, they ultimately went back on their word, stating they had never promised this. Furthermore, the manager on the phone was haughty, disdainful, and even threatening. Linked to the Mademoiselle hotel, which should be avoided.
Beware!!! Thieves!!! They want to force you to pay extra for things without warning and by coercion! They tried to stop me from leaving to force me to pay!
For me, it was the first time I went with my fiancée. The staff were great, the à la carte options were very affordable, and for the price, it was truly heavenly.
Overall, a pleasant stay. The place is lovely and the atmosphere is quite relaxing, perfect for a romantic getaway. However, the room was rather small and lacked ventilation, which made the space feel a bit stuffy after a while. It's a shame because with a little more space and better ventilation, the experience would be even better. Despite this, the experience remains positive overall and could be suitable for a short stay or a relaxing evening.
Nice, patient and polite staff. Fast service and comfortable perfect suites
Fantastic experience at this hotel! We stayed in the Phuket room; the bed was very comfortable and large. The suite was very spacious. Everything was spotless. The staff was very friendly. We will definitely be back.
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Last updated on 18 August 2026