Hotel Spa Termes Carlemany
Visitors frequently praise the hotel's friendly and helpful staff, with mentions of excellent service and a welcoming atmosphere, particularly in the spa. However, some guests have noted issues with the condition of the bathtubs and limescale on shower screens, suggesting these areas could be improved.
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Wonderful, and especially the Argentinian reception staff, so lovely!
Thank you Eva for the excellent attention you gave me at the end of an exhausting day at work. I will return, this time with the family to enjoy this magnificent complex and your friendliness. Very grateful for everything!!
Very welcoming, very clean
My boyfriend and I arrived at the hotel on Wednesday evening just before 10pm. We checked in and were shown straight to the restaurant. We order our food and while we wait for it, a waiter reminds us that the kitchen closes at 10:30pm. My boyfriend and I each order an extra glass of wine, but are only served one glass and are allowed to fight for two. The other guests leave the restaurant as the kitchen closes, after which the waiters start cleaning up and preparing for the coming day. We devoured our food and have not used the hotel's own evening restaurant since. We then arrived at our room (Master Suite) and found out that the room temperature is set to 16°, the hotel could instead offer a small radiator, as the room A/C can apparently only cool. Thursday evening we decided to use the hot tub in our room and wanted to buy water from the hotel, but the hotel stated that once the restaurant has closed, they cannot provide water for the rooms. We have been woken up every morning around 7:15 am by continuous noise from the hallways.
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Last updated on 29 août 2026