Hôtel Universel

Very satisfied with our visit.

We were thrilled with the location and the staff was very helpful and kind. The room was beautiful and we loved the bed. Even had a view of the Olympic park. Free parking was great too. We will come again!

I have stayed at this hotel 2 times due to the location fitting my travel/biz/budget needs. The rooms are fine— Tired, but clean enough. However, the hotel seems to have larger weekend events that can be pretty loud if you are staying on one of the lower floors. The restaurant is pretty awful. The service is fine, but the food is bad. Honestly one of the worst hamburgers I have had in recent years (extremely overcooked). The pizza my traveling companion had was also nothing to write home about. This would have bothered me less if the price reflected the quality. The parking for this hotel is also rather chaotic. Do not plan on finding parking if you arrive for a later check-in as I have twice visited on nights with lots of guests in their event space and been unable to park on hotel property. In all, I would stay here again, but I would not eat here again. I hope to see them invest some money in updating their grounds and building.

A warm welcome and courteous, smiling staff, and it was still quiet in the evening despite the rooms being rented out for parties. Close to the Biodome, you can walk there. I recommend it.

For access to the stadium, this is the closest hotel! The staff is friendly and the rooms are clean. It's very bright and the rooms are poorly soundproofed... We could hear people talking in the next room and children running in the hallway until the early hours of the morning. Half the equipment in the gym was out of order. The outdoor pool could have been better maintained. Children were getting out with tree debris on their heads. Overall, well located, but very expensive for the quality.

Older hotel well located to the Olympic park and Saputo Stadium. Rooms are spacious even if a bit dated. Beds are comfortable, parking is free on site. Staff were friendly and curteous. 5 minute walk to the Saputo stadium. Highly recommend if you’re visiting this area of Montreal.

Great hotel. Lots of parking, bright and clean hotel and rooms, and restaurant was great. Nice bar too. Montreal football stadium across the road made it easy for the Canada Vs Ireland game

The location and service were incredible but the thing that really irked me was the room and picture advertising. I expected a great view per price I paid for a single night and was very disappointed. Attached restaurant was phenomenal and made for a good date but the room really spoiled what could have been a 5 star review. Anyone in the hallway that talked or made any noise at all carried into the room like the door was made of cardboard. The king sized bed was very stiff, and the sliding door operation for the bathroom was very interesting. Sounds carried throughout room and we were left to wonder if they carried outside of the room. The cherry on top was the "heated" indoor pool and outdoor pool that was a brisk 15°c or 59°f. Hopefully, this was just an inopportune time to stay but I was thoroughly unimpressed with the amenities and the view of my room. I was notified about the parking being worked on but nothing about the outdoor pool being worked on. We came for the pool and "Spa" service. The massages were booked until a week out and one pool wasn't operational with the other being cold. I would ask for room transparency if I was to book again but with the experience I had I think I'd only return for the attached restaurant for the price point.

The service is excellent