Wyndham Grand Cancún All Inclusive Resort & Villas
Les visiteurs font souvent l'éloge du personnel amical et attentionné, du beau complexe hôtelier et de la bonne nourriture. Cependant, certains clients ont noté un manque d'attention de la part de certains réceptionnistes et des problèmes avec la fréquence du nettoyage des chambres ou la variété des buffets.
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Everything was good: the food, the facilities, the room... just a little attention was lacking from some of the receptionists.
It's a wonderful hotel with incredible views, super friendly staff, and the food and atmosphere were great. I loved it!
My sister and I loved our time at this hotel. The staff is lovely, attentive, and courteous. We didn't want to leave. A special shout-out to the person who checked us in on June 16th. He made the effort to speak to us in French even though 95% of the guests are Americans: from the US, Canada, English speakers, etc. I can't remember his name, but he was incredibly kind. Also, a big thank you to Antonio, the bartender at the beach pool bar, who was always looking after his guests' needs. I've forgotten the names of the other waiters and waitresses, but those we encountered were all fantastic. I highly recommend this hotel.
Victor is amazing! We appreciare him taking great care of us. Carlos, Berlin, George (Georgie) are also fantastic! Gil and Sergio at La Vista are great. The entire activities team: Whiskey, Luis and all of the people I am forgetting are the best!!! Also, cant forget Arturo...and the lovely lady who greeted us each meal at La Pina. She is fantastic! Please reopen La Pina for breakfast..at leat a few days a week!!!! Please! Also, the food and bar service at the kids pool is missed.
We just spent 7 days at the Wyndham Grand Cancun. It was great. The staff is really welcoming and friendly, which is very pleasant. Yes, you have to make reservations every day from 9 am for the themed restaurants for dinner via their app or with the concierge, but once you understand that, it's fine 👍 (just so you know, there's also one restaurant without reservations). The pools and the proximity to the beach are fantastic. Thanks to Antonio, Noe, the man at reception who spoke a little French, and all the staff! Gracias! We were the only French guests, which allowed us to practice our English (lots of Americans 😉 from both North and South America) and also to plan for tips. If you have some USD at home, remember to bring it with you to start your stay while you withdraw some pesos!
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Last updated on 22 août 2026