Hyatt House Bentonville / Rogers
Many visitors praise the hotel's convenient location and the exceptional friendliness and helpfulness of the staff. However, several guests reported issues with the hotel's upkeep, including unpleasant smells, dated or worn furnishings, and malfunctioning amenities like hot tubs or room heating.
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Beware! Rooms listed online say 2 queens and sofa bed but there are no sofa beds! For a family of 5 this was a nightmare and the couch is so small only my 8 year old could barley fit on it. The front desk was very kind about it but there was no solution unfortunately. Also, the breakfast is supposed to be open until 10 but at 9:30 on a Sunday morning everything was gone, they already turned off the waffle iron and even our request for water was ignored. Rooms were clean and the location was good but over all we are disappointed.
Clean and easy to navigate
Pool looked dirty and almost murky. We didn’t get in it. The hot tub was drained and closed.
I had a rather interesting experience at the Hyatt. The staff were friendly, which was a plus. However, the room lights were quite dim, and there was a strange smell. Overall, the vibe just didn’t quite hit the mark for me.
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Last updated on 23 août 2026